Senior Relationship Manager, Healthcare

Overview

This role is responsible for new business client development nationwide within the Specialized Industries – Healthcare team. Responsibilities include pursuing new clients and managing relationships across multiple areas of the healthcare industry, including (but not limited to):

• Seniors Housing & Care
• Mental Health
• Drug & Rehab
• Hospitals
• Ambulatory Surgery
• Specialty Physician portfolios
• Pharmaceutical, Life Science, and Laboratories
• Medical and Dental Services Organizations
• Outpatient Care Centers
• Medical equipment
• Manufacturing and distribution companies
• Other healthcare services and providers

Responsibilities

• Develop close client relationships and cross-sell the bank’s capabilities.
• Build prospects from current commercial clients, referral leads, and other sources.
• In coordination with the Sponsor Finance team, develop and maintain relationships with private equity firms with healthcare practices.
• Cultivate relationships with Capital Markets / Syndications teams to enable participation opportunities across healthcare industry sectors.
• Provide efficient, team-oriented service to clients, including timely processing of operations such as opening new accounts and funding loans.
• Manage and lead ongoing portfolio/asset management for assigned credits to ensure compliance across areas including:
  • Financial reporting
  • Covenant compliance
  • Timely payments
  • Ongoing communication with the client and within the bank
• Perform asset management in conjunction with the portfolio management team and credit partners.
• Use independent judgment and discretion to make decisions based on a deep understanding and experience lending to the healthcare industry.
• Ensure adherence to all bank policies and procedures, maintaining compliance with internal policies and applicable laws and regulations.
• Complete special projects and additional duties as required.
• Consistently adhere to regulatory and compliance policies and standards, including completing required compliance trainings, and maintain compliance with applicable federal, state, and local laws and regulations.

Requirements

• Education:
  • High School Diploma or Equivalent
  • Undergraduate Degree (4 years or equivalent) in business, finance or related field (preferred)
• Experience:
  • 10+ Years as a Healthcare Banking Relationship Manager
• Skills and knowledge:
  • Expert knowledge of commercial lending credit, underwriting, and loan structuring
  • Expert analytical skills to understand financial and cash flow analyses
  • Highly developed negotiation skills
  • Excellent verbal and written communication skills
  • Experience using a calling strategy to actively call on prospects/clients and build a personally-developed network to source deals through various centers of influence
  • Proficiency in Microsoft Office applications, including Word and Excel
• Ability to build and maintain effective relationships with stakeholders through clear communication, proactive collaboration, and leveraging cross-functional insights
• Ability to align relationship-building efforts with enterprise goals
• Demonstrated ability to build trusted relationships by identifying needs and delivering tailored solutions to enhance the client experience
• Ability to foster or support a positive work culture and productive work environment
• Some travel may be required

Physical Demands (ADA)

The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving, or infrequent lifting.

Compensation & Benefits

• Pay Range: $140,781.75 - $239,461.00
• Benefits include access to medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.
• Actual starting base pay is determined based on location, experience, and other non-discriminatory factors permitted by law.
• Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment.

Location

Nationwide, MI 48098

Equal Opportunity

This employer is an Equal Opportunity Employer - Vets/Disabled.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable fair chance laws and ordinances, as applicable.