Overview
This role owns accounting and reporting of revenue across direct-to-consumer (DTC), marketplace, wholesale, and other sales channels. Responsibilities include key month-end close activities for revenue, returns, chargebacks, payment processor activity, and related balance sheet accounts. The position partners across Finance, Sales, Operations, Customer Service, Supply Chain, and Systems to strengthen revenue processes, improve reporting, and maintain a well-documented control environment.
Responsibilities
- Own monthly revenue close activities for DTC, marketplace, wholesale, and other applicable sales channels
- Prepare and review revenue-related journal entries, reconciliations, rollforward schedules, and variance analysis
- Reconcile gross sales, discounts and promos, refunds, chargebacks, gift cards, shipping revenue, payment processor settlements, marketplace remittances, and customer receivables to the general ledger
- Ensure revenue is recognized in the proper accounting period based on revenue-recognition policies
- Prepare monthly analysis of net sales, returns and allowances, and deferred revenue
- Investigate and resolve variances between operational systems, e-commerce platforms, marketplaces, payment processors, ERP subledgers, and the general ledger
- Support accurate cutoff procedures for sales, returns, shipments, and customer deductions at month- and year-end
- Review customer agreements, marketplace terms, distributor agreements, promotional programs, and other sales arrangements to determine appropriate revenue recognition
- Monitor aged and disputed customer deductions and coordinate with Sales teams to ensure timely resolution and accurate accounting
- Analyze historical return, refund, and deduction trends to support appropriate reserves
- Partner with Sales and Operations and Customer Service to identify root causes of deductions, disputed claims, returns, and billing issues
- Serve as a key accounting resource for NetSuite revenue workflows, order-to-cash processes, integrations, saved searches, reports, and reconciliation design
- Partner with Engineering and Operations on system implementations, new sales channels, ERP configuration changes, data integrations, and user-acceptance testing
- Use technology to automate manual processes, including reconciliations and chargebacks
- Maintain and refine documentation for revenue-related internal controls, including reconciliations, cutoff procedures, and system interfaces
- Prepare schedules, reconciliations, policy documentation, and supporting evidence for audit requests
- Maintain revenue accounting policies, process narratives, and desktop procedures
- Prepare clear, audit-ready technical accounting memos for significant or unusual revenue matters
Requirements
- Bachelor’s degree in Accounting, Finance or related field required
- 4-7+ years of progressive accounting experience, including significant revenue accounting, order-to-cash, or e-commerce accounting experience
- Strong working knowledge of U.S. GAAP (including ASC 606)
- Experience with high-volume transaction environments, preferably involving DTC e-commerce, wholesale, marketplaces, retail, consumer products, or omnichannel businesses
- Advanced Excel skills, required
- Ability to investigate large data sets, analyze results, and clearly communicate conclusions
- Excellent written and verbal communication skills, including the ability to document accounting conclusions and communicate effectively with non-accountants
- Ability to manage multiple priorities, meet tight close deadlines, and work independently in a fast-paced environment
- Position will be remote (residing anywhere in the United States and authorized to work in the U.S.)
- Standard working hours to coincide with 9:00am-6:00pm EST
Preferred Qualifications
- CPA preferred
- Experience with NetSuite strongly preferred
- Experience with Power BI, SQL, reporting tools, or data-reconciliation tools is a plus
- Experience reconciling data from e-commerce platforms, payment processors, marketplaces, fulfillment systems, and/or customer portals is preferred
Compensation & Benefits
- Starting salary range: $105,000 - $115,000. Starting offer within that range will factor in work location, skills, background, and years of relevant experience
- Generous benefit package including:
- Outstanding company contribution toward employee premiums for Medical, Dental, and Vision Insurance
- PTO
- 10 paid company Holidays
- Company paid Life Insurance and more
- Company laptop, free monthly product allowance, and employee discounts
Location
Remote (residing anywhere in the United States and authorized to work in the U.S.); standard working hours to coincide with 9:00am-6:00pm EST