Senior Revenue Recovery Specialist

Overview

A healthcare revenue cycle management organization is seeking a Senior Revenue Recovery Specialist to join their team. This role involves researching and analyzing accounts to identify and recover underpayments, working closely with client teams and contract management counterparts.

Responsibilities

• Communicate directly with payors to follow up on outstanding underpayments, file appeals, resolve account variances, and ensure timely recovery.
• Identify root causes of underpayments, denials, and delayed payments; collaborate with client teams to document and address these issues.
• Maintain thorough knowledge of applicable state and federal insurance regulations and payor-specific requirements.
• Accurately document all activities in client systems or appropriate tracking tools.
• Proactively recommend improvements and communicate trends and issues to management.
• Independently solve problems related to underpayments using critical thinking.
• Meet established productivity and quality standards.
• Identify underpayments through both automated and manual methods.
• Multitask effectively within the client team.

Requirements

• 3 to 5 years of experience in hospital or physician insurance industry or other revenue cycle roles.
• High school diploma or GED.
• Strong verbal and written communication skills.
• Professional presence and exceptional customer service skills.
• Ability to adapt to multiple client host systems.
• Integrity, honesty, and internal drive to succeed.
• Proficiency with Microsoft Office suite.
• Openness to innovation, including AI, to improve processes and client experiences.
• Ability to work remotely with willingness to travel to client, temporary, or corporate office locations as needed.

Compensation & Benefits

• Hourly pay range: $22.45 - $24.70 based on experience.
• Bonus incentives.
• Paid certifications.
• Tuition reimbursement.
• Comprehensive benefits package supporting physical, emotional, and financial health.
• Career advancement opportunities.

Location

This is a remote position with occasional travel requirements to client or corporate sites.