Overview
This role supports Finance & Accounting (F&A) within an Order-to-Cash (I2C) process. Responsibilities include acting as the primary liaison for customer order issues, ensuring accurate order processing and invoicing, supporting reporting and audit documentation, and collaborating with cross-functional teams to resolve inquiries and drive continuous improvement.
Responsibilities
Customer & Order Processing
- Act as the primary liaison between customers, sales teams, brokers, distributors, and internal departments to investigate and resolve complex issues.
- Ensure accurate processing, shipping, and invoicing of customer orders.
- Analyze orders for compliance with client requirements and cut-off times.
- Maintain and update customer master data, including new account setups and changes.
- Use client-specific tools to manage daily operational tasks and ensure service delivery meets agreed metrics.
Reporting & Documentation
- Prepare and submit monthly reports and audit-related documentation.
- Assist the Assistant Manager in compiling and submitting reports.
- Ensure compliance with internal accounting controls (SOX).
- Create, update, and maintain Standard Operating Procedures (SOPs) and working procedures.
Cross-Functional Support
- Support credit control activities in collaboration with the Assistant Manager.
- Respond to ad hoc requests from business groups and local units.
- Identify and communicate opportunities for continuous process improvement and innovative solutions.
Team Collaboration & Training
- Train and mentor junior team members on daily tasks and procedures.
- Maintain and develop strong relationships with relevant markets and major customers.
- Act as a bridge between customers, outside sales, and internal departments to ensure alignment and issue resolution.
Requirements
- Bachelor’s degree in Accounting, Commerce, Economics, or Finance.
- Master’s degree in Finance.
- French (Required) — Advanced (C1).
- Required skills:
- Accounting
- Customer Order Fulfillment
- Order Management
- Order Processing
Preferred Qualifications
- Accounts Payable Certification – F-TecF-Tec
- Certified Anti-Money Laundering Specialist (CAMS) – Professional School of Indian Banking (PSIB)
- Certified Fraud Examiner (CFE) – ACFE
- Financial Modelling and Valuation Analyst – Corporate Finance Institute (CFI)
- Microsoft Certified: Power BI Data Analyst Associate – Microsoft
Compensation & Benefits
- Regular employment.
- (No compensation or benefits details provided in the source.)
Location
- Remote
- Work Shift: Standard (Romania)