Sr. Manager, Procure to Pay

Overview

This role owns the end-to-end Procure-to-Pay (P2P) function, spanning Procurement Operations, Accounts Payable, supplier onboarding, and payments. You will set governance models and service standards, partner with executive stakeholders, and build a team that delivers consistently.

Responsibilities

• Own end-to-end P2P performance, from requisition and PO through receipt, invoice, approval, payment, and accrual; align Procurement, AP, Supplier Management, Payments, and Close to a unified operating model
• Establish and enforce operational governance, including policies, controls, SLAs/KPIs, approval matrices, and audit readiness (SOX), with regular performance reviews
• Ensure accurate and timely processing of requisitions, POs, and invoices, including completeness of accruals and liability reconciliations for financial close
• Design supplier onboarding and master-data standards with attention to risk, compliance, and payment integrity
• Own payment-run integrity, including approval controls, banking batch oversight, and fraud and duplicate-payment prevention
• Resolve escalated payment and process issues; perform root-cause analysis to prevent repeat issues
• Partner with suppliers and cross-functional stakeholders (Procurement, Finance, Legal, IT, and business teams) to define and deliver the automation and transformation roadmap
• Report on P2P performance using KPIs including touchless invoice rate, on-time payment, cycle time, exception rate, and DPO; optimize working capital through payment terms and early-pay discounts
• Oversee supplier risk, contract and PO compliance, and spend visibility across the vendor base
• Manage change by rolling out policy, process, and system updates with clear stakeholder communication and adoption tracking
• Elevate internal stakeholder and supplier service experience by owning service delivery, measuring CSAT/NPS, and acting on feedback
• Deliver quarterly business reviews with senior and executive stakeholders, presenting performance, risks, and the improvement roadmap
• Hire, develop, and coach a high-performing team; hold team members to consistent standards through documented processes, training, performance calibration, and clear accountability
• Build training, onboarding, and succession plans to maintain uniform team capability across locations

Requirements

• 10+ years in procure-to-pay, AP, or procurement operations, including 5+ years managing teams and managers
• Demonstrated end-to-end P2P expertise across multiple towers, with the ability to align cross-functional dependencies
• Experience running operational governance, including SLAs, KPIs, internal controls, and audit/SOX compliance
• Experience owning a team budget, managing vendor relationships, and managing remote, cross-time-zone teams
• Experience developing and presenting executive-level QBRs and improving stakeholder satisfaction
• Proven ability to develop, train, and calibrate teams to a uniform standard
• ERP experience (NetSuite preferred) plus a P2P platform such as Zip, Coupa, or Ariba
• Bachelor’s degree in accounting, finance, business, or supply chain

Preferred Qualifications

• APM, CPSM, CPA, or equivalent

Compensation & Benefits

• Annual base salary (full-time): $123,640—$154,550 CAD
• Total rewards may include base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company
• Benefits include a flexible, employee-led remote model, a professional development stipend, comprehensive health plans, and parental leave plans

Location / Work Arrangement

• Primary work location determines the applicable pay range.
• Flexible working: offices are open for in-person work; remote work is supported where it aligns with operational requirements.
• For certain positions, proximity to an office or within a specific geographic area may be required; working location requirements (if applicable) are indicated in the job description.
• Offers of employment are contingent upon the individual’s ability to secure and maintain the legal right to work in the specified location, if applicable.