Staff Accountant

Overview

This role supports day-to-day accounting and billing operations for a growth-stage B2B SaaS organization. As a second product launches, the organization is taking on more transaction volume and billing complexity. The position owns the daily accounting cycle and serves as first responder for the billing inbox, helping free senior finance time for analysis, forecasting, and reporting.

You will report to the Finance Manager and work closely with Sales Operations and Customer Success. This is a 100% remote position—now and forever.

Responsibilities

Order to cash

• Support the full order-to-cash cycle, from closed-won deal through cash collection and revenue recording
• Review signed orders for billing accuracy (pricing, terms, billing schedule, and start dates) before invoicing
• Reconcile order-to-cash data between DealHub (CPQ), the CRM, and the ERP; investigate discrepancies at the source rather than patching downstream
• Process contract changes, amendments, upgrades, and cancellations through to billing and deferred revenue
• Identify patterns that cause repeat billing problems and help fix upstream processes

Billing and customer support

• Own the billing inbox as first responder for invoice questions, PO and remittance requests, disputes, W-9s, and vendor portal submissions
• Triage issues you can resolve directly and escalate items requiring contract or pricing input, with clear notes on what has already been checked
• Track open billing issues to resolution rather than letting threads go quiet
• Coordinate with customer success on accounts where a billing question is actually a renewal or contract question

Accounts receivable

• Generate and send invoices; apply cash receipts
• Run collections outreach and maintain AR aging

Close and general accounting

• Prepare journal entries, accruals, prepaids, and account reconciliations for monthly close
• Maintain schedules and supporting documentation for audit and diligence
• Support sales tax filings and other routine compliance reporting
• Help build and improve close checklists and process documentation as the business scales

Requirements

• 2–3 years of accounting experience; SaaS or subscription billing is a strong plus
• Familiarity with ASC 606 revenue recognition concepts
• Bachelor’s degree in accounting or finance
• Solid grasp of accrual accounting and month-end close mechanics
• Experience owning a shared inbox or high-volume customer-facing queue
• Strong, professional written communication
• Demonstrated ability to work effectively in a remote or distributed team, with self-direction to meet close deadlines without in-person oversight
• Strong Excel or Google Sheets skills (lookups, pivots, reconciling large data sets)
• Experience with a cloud ERP (NetSuite, Sage Intacct, QuickBooks) and comfort learning new systems
• Reliable home internet and a workspace suitable for handling confidential financial information

Preferred Qualifications

• CPA-track coursework
• Experience through an ERP implementation or migration
• Exposure to CPQ or billing automation tooling

Compensation & Benefits

In addition to your compensation plan, benefits include:

• Medical, dental, and vision health insurance with an HSA plan
• Disability insurance
• 401(k) plan
• Generous PTO and paid holidays
• Other benefits

Location

• 100% remote