Telecom Financial Manager

Overview

This role involves leading the financial governance, operational oversight, and lifecycle management of an organization’s telecom environment, including mobility and wired services. You will serve as the primary owner for telecom inventory accuracy, vendor management, invoice governance, cost center alignment, and process standardization. The position partners with Information Technology, Procurement, Accounts Payable, Human Resources, and telecom vendors to strengthen financial controls, reduce operating costs, and enable automation through accurate data and disciplined telecom management.

Responsibilities

• Lead financial oversight and governance of enterprise telecom services, including mobility, wired circuits, and telecom expense management activities.
• Maintain accurate telecom inventory records, including service ownership, device and circuit records, cost center assignments, and lifecycle status across systems.
• Manage Tangoe administration and telecom vendor relationships to support data integrity, invoice accuracy, contract compliance, service performance, and issue resolution.
• Oversee telecom Moves, Adds, Changes, and Disconnects (MACDs), ensuring standardized workflows, appropriate approvals, timely completion, and follow-through.
• Partner with Accounts Payable and Finance to improve invoice coding, allocation accuracy, reconciliation, cost center alignment, and readiness for automated invoice processing and bill pay.
• Analyze telecom spend, billing, inventory, and vendor data to identify cost avoidance, service optimization, and operational efficiency opportunities.
• Develop and maintain telecom policies, procedures, controls, documentation, and performance reporting supporting lifecycle management and financial accountability.
• Collaborate with IT Asset Management, Procurement, Human Resources, Accounting, carriers, and other stakeholders to resolve inventory discrepancies and improve end-to-end process integration.

Requirements / Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, Information Technology, Telecommunications, or a related field.
• 5+ years of experience in telecom expense management, IT finance, vendor management, accounting, procurement, or related operational discipline.
• Experience managing telecom inventory, billing processes, cost allocations, vendor relationships, and cross-functional operational workflows.
• Knowledge of mobility services, wired services, carrier billing, telecom lifecycle management, and inventory governance.
• Strong analytical and problem-solving skills, with the ability to interpret financial and operational data and communicate actionable recommendations.
• Experience developing process controls, documentation, operating procedures, metrics, and management reporting.
• Advanced proficiency with Microsoft Excel and familiarity with ERP, telecom expense management, and reporting platforms.
• Effective communication, collaboration, organizational, and stakeholder-management skills in a fast-paced environment.

Preferred Qualifications

• Experience administering Tangoe or another Telecom Expense Management platform.
• Experience with SAP or another enterprise resource planning system.
• Experience supporting invoice automation, bill pay implementation, systems configuration, process improvement, or data remediation initiatives.
• Project management, continuous improvement, or relevant telecom industry certification.

Compensation & Benefits

• Salary will be commensurate with experience.
• Comprehensive benefits package including paid time off is offered with this position.

Location

• Tallahassee, FL
• Remote work available

Equal Employment Opportunity

The employer provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.