Treasury Analyst - Bank Access & Fraud Prevention

Overview

This role is responsible for managing secure user access to banking systems, processing Check and ACH Positive Pay transactions to mitigate fraud risk, and conducting detailed research to resolve banking and transaction-related issues. The position plays a critical role in maintaining operational efficiency, ensuring regulatory compliance, safeguarding financial transactions, and providing exceptional support across the organization's banking network.

Responsibilities

• Manage user access across various banking platforms by creating, modifying, and deactivating accounts.
• Assign user permissions based on role requirements while ensuring compliance with internal security protocols.
• Monitor access control systems and maintain accurate user access documentation.
• Research and troubleshoot complex access issues by collaborating with banking partners and internal stakeholders.
• Independently resolve access-related problems, escalating only when appropriate.
• Ensure adherence to internal policies, audit requirements, and regulatory standards.
• Review and process Check and ACH Positive Pay files, validating payment information against authorized issue files.
• Investigate Positive Pay exceptions, unauthorized transactions, and payment discrepancies to determine root causes.
• Research historical transactions and banking activity to support accurate decision-making.
• Coordinate with internal departments and financial institutions to resolve payment issues promptly.
• Support implementation and ongoing maintenance of Positive Pay services for new and existing bank accounts.
• Recommend process improvements to reduce recurring exceptions and improve operational efficiency.
• Conduct detailed research to resolve bank account discrepancies, transaction inquiries, and operational issues.
• Analyze banking activity across multiple platforms to identify trends, errors, and root causes.
• Process account maintenance requests, product updates, and service changes.
• Maintain accurate documentation of research findings, account updates, and resolutions.
• Partner with internal departments and banking partners to resolve complex account issues.
• Identify opportunities to streamline banking processes and improve customer experience.

Requirements

• Bachelor's degree preferred in Business, Finance, Accounting, or a related field.
• 2–4 years of experience in banking operations, treasury, financial services, or a related operational environment.
• Working knowledge of online banking platforms, user administration, and fraud prevention tools.
• Experience working with multiple banking partners or within a high-volume treasury environment.
• Ability to conduct detailed research, analyze data, and resolve complex issues independently.
• Strong critical thinking, analytical, and problem-solving skills.
• Ability to prioritize competing deadlines while maintaining a high degree of accuracy.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills with the ability to explain complex banking issues clearly.
• Exceptional attention to detail and commitment to quality.
• Self-motivated with the ability to work independently while collaborating effectively within a team.
• Customer service mindset with a sense of urgency and ownership.

Specialized Skills

• Advanced proficiency in Microsoft Office Suite, particularly Excel (sorting, filtering, formulas, and data analysis).
• Experience with online banking platforms such as JPMorgan Access, Wells Fargo CEO, Bank of America CashPro, or similar systems.
• Familiarity with Check and ACH Positive Pay processing.
• Knowledge of ACH processing, banking regulations, KYC requirements, fraud prevention, and internal controls.
• Experience researching transaction histories, banking activity, and account maintenance requests.
• Ability to quickly learn new banking systems and navigate multiple platforms simultaneously.

Candidate Attributes

• Strong problem-solving skills and persistence when researching complex issues to achieve accurate and timely resolutions.
• Inquisitive and analytical, asking thoughtful questions to fully understand issues before determining the appropriate course of action.
• Takes ownership of assignments from initiation through resolution, ensuring follow-up and accountability.
• Comfortable navigating multiple online banking platforms and quickly learning new systems and technologies.
• Exercises sound judgment when making decisions involving financial transactions, operational risk, and security.
• Thrives in a fast-paced environment while effectively managing multiple priorities and meeting deadlines.
• Builds and maintains positive working relationships with internal customers, banking partners, and cross-functional teams through professional and responsive communication.
• Demonstrates exceptional attention to detail while maintaining accuracy, confidentiality, and compliance with internal controls and banking regulations.
• Self-motivated, adaptable, and capable of working independently while contributing to a collaborative team environment.
• Continuously seeks opportunities to improve processes, enhance operational efficiency, and deliver outstanding customer service.

Compensation & Benefits

• Hourly pay range: $25.00 - $26.44.
• Additional compensation may include eligibility for quarterly or annual bonus programs based on individual and company performance.
• Competitive medical, dental, vision, disability, and life insurance benefits with low employee costs for medical coverage.
• Generous paid time off including 15 vacation days, 4 personal days, 10 sick days, 11 paid holidays, and birthday off after one year of service.
• Onsite housing discounts available for onsite team members subject to availability.
• Six-week paid sabbatical after 10 years of service and every 5 years thereafter.
• 401(k) plan with company match up to 6% of pay after 6 months of service.
• Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (including adoption or surrogacy).
• Employee assistance program.
• Additional voluntary benefits including critical illness, accident, hospital indemnity, pet insurance, and legal plans.
• Charitable giving program.

Location

This position may be performed remotely anywhere within the United States except the state of Alaska.

Additional Information

• Team members work in an office or remote environment; no special physical demands are required.
• Rare travel may be required for business meetings, training, or other activities necessary to perform job responsibilities.
• The anticipated closing date for applications is July 29, 2026, subject to change based on business needs.
• The organization considers qualified applicants with arrest and conviction records.
• Important security notice: The employer will never request banking details or sensitive personal information during the interview process and does not conduct interviews via text or messaging. All official communication will come from verified company email addresses.