UKG Payroll Specialist

Overview

An established Human Capital Management (HCM) consulting firm is seeking experienced professionals to join their HCM Managed Services team as Payroll Specialists. This role focuses on the accurate processing and reconciliation of payroll for clients using UKG Pro within a managed services environment. The position requires expertise in multi-state payroll processing, strong organizational skills, and the ability to work effectively in a dynamic, client-focused setting.

Responsibilities

• Process payroll accurately and timely, including audits, special projects, and quarter/year-end activities
• Assist team leadership in reconciling payroll inputs and outputs to ensure compliance with client requirements
• Build and maintain strong client relationships by delivering exceptional service
• Identify and escalate client dissatisfaction issues to management
• Monitor and adhere to client Service Level Agreements (SLAs)
• Maintain awareness and compliance with SOC 1 controls related to payroll tasks
• Set up and execute new payroll cycles, including manual HR or pay data entry
• Perform pre-calculation audits by analyzing reports and correcting discrepancies
• Run variance reports and review payroll data accuracy
• Conduct payroll balancing by investigating variances and determining corrective actions
• Process prior period adjustments such as manual checks, stop payments, and reversals
• Support clients with quarter/year-end processing preparation
• Assist clients with annual enrollment testing and related activities

Requirements

• Experience with automated multi-corporation, multi-state payroll processing
• In-depth knowledge of payroll tax, accounting principles, and wage and hour laws
• Experience working with UKG payroll systems
• Strong verbal and written communication skills for client service
• Excellent organizational skills with attention to detail and ability to meet deadlines
• Proficiency with Microsoft Office applications, especially Word and Excel
• Highly motivated, team-oriented, and able to collaborate across cross-functional teams
• Human Resource and Payroll experience preferred
• Certifications such as Fundamental Payroll Certification (FPC), Certified Payroll Professional (CPP), and/or Senior Professional in Human Resources (SPHR) are preferred
• Associate's Degree in Business Administration, Accounting, or equivalent education and experience

Compensation & Benefits

Details on compensation and benefits are not specified in the job description.

Location

This role offers virtual full-time employment opportunities across the United States and Canada, supporting remote work arrangements.