UKG Payroll Specialist

Overview

The organization is seeking an experienced Payroll Specialist to join its HCM Managed Services team. In this role, you will be responsible for the accurate processing and reconciliation of payroll for UKG Pro clients, providing timely and accurate financial information and supporting day-to-day payroll operations.

This position requires significant experience in multi-state payroll processing, the ability to manage multiple services and priorities, and the capability to deliver exceptional service in a fast-changing environment.

Responsibilities

• Ensure timely and accurate processing, audit, and related payroll processes for clients, including special projects and quarter and year end audits; perform basic analysis and research related to payroll processing
• Support the Team Lead and Manager in reconciling all inputs and outputs of payroll processing and ensuring requirements are met
• Build trusted relationships with client contacts through exceptional client service
• Identify areas of client dissatisfaction and escalate to the Team Lead and/or Payroll Manager
• Maintain awareness of client Service Level Agreements (SLAs) and execute to meet requirements
• Maintain awareness of SOC 1 controls and support compliance for each task performed
• Set up and execute new payroll cycles, including manual HR or Pay Data Entry
• Perform pre-calculation audits by running and analyzing reports and making necessary corrections based on findings
• Run variance reports and review the accuracy of payroll data and individual transaction inputs
• Complete payroll balancing by running reports, investigating variances, and determining appropriate actions
• Process prior period adjustments, including manual checks, stop payments, and reversals
• Assist clients in preparation for quarter/year-end processing
• Support clients with annual enrollment, including testing and applicable end dating activities

Requirements

• Experience working with automated, multi-corporation, multi-state payroll processing, including in-depth knowledge of payroll tax and accounting principles and wage and hour laws
• Experience working with UKG
• Strong verbal and written client service skills
• Strong organizational skills with attention to detail and the ability to manage deadlines
• Proficiency using PC and MS Office applications, especially Word and Excel
• Highly motivated and team oriented, with the ability to collaborate effectively within cross-functional teams
• Human Resource and Payroll Experience with a Fundamental Payroll Certification (FPC), Certified Payroll Professional (CPP) and/or Senior Professional in Human Resources (SPHR) preferred
• Associate's Degree in Business Administration or Accounting (or equivalent in education and experience)

Compensation & Benefits

• Virtual full-time employment opportunities across the US and Canada

Location

• Remote work is available (virtual, full-time).