UKG Payroll Specialist

Overview

The organization is seeking an experienced Payroll Specialist to join its HCM Managed Services team. This role is responsible for accurate processing and reconciliation of payroll for UKG Pro clients within the Managed Services Team. You will deliver timely and accurate financial information and support day-to-day payroll operations.

Responsibilities

• Process payroll accurately and timely, including audit and related processes for clients, special projects, and quarter and year end audits
• Perform basic analysis and research related to payroll processing
• Assist the Team Lead and Manager in reconciling all payroll processing inputs and outputs and ensuring requirements are met
• Provide exceptional client service and build relationships with client contacts based on trust, respect, and partnership
• Identify areas of client dissatisfaction and escalate to the Team Lead and/or Payroll Manager
• Maintain awareness of client Service Level Agreements (SLAs) and execute to meet their requirements
• Maintain awareness of SOC 1 controls and ensure compliance at each task performed
• Set up and execute new payroll cycles, including any manual HR or Pay Data Entry
• Perform pre-calculation audits by running and analyzing reports and making necessary corrections based on findings
• Run variance reports and review payroll data accuracy, including individual transaction inputs
• Perform payroll balancing by running reports, investigating variances, and determining actions to take on variances
• Process prior period adjustments, including manual checks, stop payments, and reversals
• Assist clients with preparation for quarter/year-end processing
• Assist clients with annual enrollment, including testing and applicable end dating activities

Requirements / Skills

• Experience working with automated multi-corporation, multi-state payroll processing, with in-depth knowledge of payroll tax and accounting principles plus wage and hour laws
• Experience working with UKG
• Strong verbal and written client service skills
• Strong organizational skills with attention to detail and ability to manage deadlines
• Proficiency using PC and MS Office applications, especially Word and Excel
• Highly motivated and team oriented, with ability to collaborate effectively within cross-functional teams
• Human Resource and Payroll experience with Fundamental Payroll Certification (FPC), Certified Payroll Professional (CPP) and/or Senior Professional in Human Resources (SPHR) preferred
• Associate's Degree in Business Administration or Accounting (or equivalent in education and experience)

Compensation & Benefits

• Remote full-time employment opportunities across the US and Canada

Location

• Remote full-time employment opportunities across the US and Canada