Overview
This is the organization’s first dedicated US payroll hire. The role owns the full US payroll and tax function end-to-end, including processing, filings, remittances, agency registrations, and year-end reporting for both internal employees and client employers served through the organization’s payroll platform.
Responsibilities
Payroll processing
- Run end-to-end payroll cycles for US employee populations and client employers, covering wages, deductions, benefits, and garnishments
- Own the payroll calendar and keep delivery accurate and on time across all pay schedules
- Handle off-cycle runs and corrections as they arise
Tax filings and compliance
- Prepare and submit all federal, state, and local payroll tax filings and remittances across all 50 states and DC
- File all quarterly and annual returns, including W-2s and 1099s, accurately and on time
- Complete employer registrations and tax account setup in new states and localities as the organization grows
- Own the compliance tracker and filing calendar to ensure nothing is missed
- Manage agency notices and resolve tax discrepancies and audit requests across all active jurisdictions
Client support
- Serve as the primary internal contact for direct payroll customers when they face complex compliance questions, tax notices, or issues they cannot resolve independently
- Help customers reach correct answers quickly
Process and documentation
- Write SOPs for payroll processing, filings, reconciliations, and year-end work
- Build audit-ready records and practical controls into day-to-day operations
Product collaboration
- Use the payroll platform to perform the work and identify where it falls short
- Partner with product and engineering to turn compliance requirements into features that work reliably
Requirements
Essential
- 6+ years of US payroll experience, with direct ownership of multi-state processing and employment tax compliance
- Proven, hands-on experience preparing and submitting payroll tax filings and remittances across a wide range of federal, state, and local jurisdictions
- Experience completing state and local agency registrations
- Solid working knowledge of multi-state withholding, unemployment tax, W-2 and 1099 requirements, and quarterly and annual return obligations
- Track record of building processes and controls in environments that were not fully established
- Strong attention to detail and reconciliation habits
Preferred Qualifications
- Background in a payroll services, EOR, or PEO environment, where responsibility included payroll and tax on behalf of client employers (not only internal employees)
- Familiarity with payroll tax engines such as MasterTax or Symmetry
- CPP (Certified Payroll Professional) designation
- Experience handling tax notices and agency inquiries across multiple jurisdictions
Location
United States