Workday Functional Consultant (PATT)

Overview

The Functional Consultant (PATT) serves as a functional subject matter expert (SME) in the deployment of Workday solutions. Responsibilities include advising, designing, configuring, documenting, and testing solutions to ensure issue resolution and/or projects are completed within prescribed timeframes and meet client needs.

This role requires a mix of consultative skills, business knowledge, technical expertise, and collaboration. The consultant will be an SME in Payroll (Absence and Time Tracking preferred) and must be able to manage multiple clients or projects at the same time.

The employee should demonstrate an overall average rating of 3 or higher in interpersonal skills as defined by the employer.

Responsibilities

• Serve as a functional consultant on Workday projects, demonstrating in-depth knowledge and expertise across multiple Workday functional areas, such as Core HCM, Benefits, Compensation, Talent, Absence, Time Tracking, Integrations, Security, Data Conversion, Payroll, and others
• Work directly with clients to research, troubleshoot, and resolve configuration issues or support implementation of new functionality
• Analyze, develop, implement, and document complex Workday requirements and processes
• Manage an incoming case queue and maintain focus on resolving customer cases quickly and effectively in line with service level agreements
• Apply expertise across Workday implementation modules, including requirements gathering, fit/gap analysis, functional design documentation, user acceptance testing, training, and deployment activities
• Manage, prioritize, and escalate client issues as required
• Use strong analytical problem-solving and documentation skills
• Manage multiple parallel projects using exceptional organizational and time management techniques to complete tasks timely with little supervision
• Provide training and knowledge transfer on Workday solutions through training sessions, development of work instructions, job aids, and other collateral
• Analyze and recommend continued process improvements, implementation best practices, and system enhancements to support client needs, business strategies, and operational requirements, including proactive reviews of existing implementations against industry best practices
• Lead or participate in data requirements/process design sessions, data conversion, proof-of-concept, data analysis, audit compliance, testing, and end-user and training activities
• Provide business analysis and requirements gathering with the ability to solve complex business problems creatively
• Deliver excellent oral and written communication across internal teams, functional and management audiences, and external clients
• Demonstrate practical experience gained on Workday implementation projects or Workday end user experience
• Use analytics and reporting tools (e.g., pivot tables) with a strong analytical mindset
• Proactively forecast client workload for resource planning, including timely completion of forecasts and weekly timesheets
• Set, manage, and meet expectations and deadlines internally and with clients
• Understand the importance of client satisfaction and apply it in the client servicing process
• Determine client needs and handle customer expectations using strong consulting skills

Requirements

• Functional Workday Experience: Payroll (Absence and Time Tracking preferred)
• Education and experience: Bachelor’s degree from four-year College or university, 3-5 years related experience and/or training; or equivalent combination of education and experience
• Workday Environment Experience: 5+ environments
• Years of Workday Experience: 3+ years
• Workday Implementation Experience: 2+ years
• Workday Experience: Applied experience with partner solutions and follow documentation (e.g., HireRight, SSO), Workday Studio, and work with Web services and 3rd party APIs within Workday
• Work authorization/security clearance requirements: Must be authorized to work in the United States without the need for sponsorship.
• Physical demands: Prolonged periods of sitting at a desk and working on a computer

Preferred Qualifications

• Absence and Time Tracking experience within Payroll

Compensation & Benefits

• Competitive base salary and bonus
• Employer-paid medical, dental, and vision benefits
• 401k match
• Flexible work time
• Unlimited PTO and 12 floating holidays
• 100% remote
• $80 per pay period for cell and internet allowance
• Learning and development plan

Base Salary Range

• Associate Consultant: $90,000 - $120,000
• Consultant: $120,000 - $140,000
• Lead Consultant: $130,000 - $150,000
• Principal Consultant: $140,000 - $165,000
• Architect: $155,000 - $190,000

Location

• 100% remote (United States work authorization required)