Workday Payroll Consultant

Overview

This role involves working as a Workday Payroll Consultant on a team implementing and configuring enterprise-scale Workday solutions for a global customer base. The position focuses on delivering Workday Payroll solutions aligned to customer needs, fit for purpose, and commercially viable. You will provide customer guidance, support junior team members, and share knowledge.

Responsibilities

• Implement and configure Workday Payroll solutions for enterprise customers.
• Build and maintain customer relationships to understand business needs and requirements.
• Provide guidance to customers throughout solution delivery.
• Support and mentor junior members of the team.
• Lead or support activities such as workshops, demonstrations, and presenting complex functionality or solutions to customers.
• Support internal discussions related to the capability (PATT) and help where needed.
• Assist AMS with questions related to your subject area.
• Contribute to improvements in tools and/or processes to help the practice.
• Rotate through various Workday delivery services.
• When required, travel to customer sites in the same region (minimal out-of-region travel may also be required).

Requirements (Minimum / Essential)

• At least 2–3 years of Workday Payroll implementation experience.
• At least 2 years configuring Workday Payroll implementations end-to-end from the last 3 years.
• Certification in Workday United States Payroll.
• Ability to build complex payroll calculations.
• Experience with multiple positions.
• Experience with implementing multiple FEINs.

US Specific

• Strong understanding of state taxes, local taxes, and FLSA calculations.
• Understanding of Workday Payroll, US Payroll, Time Tracking and Absence products, including interdependencies with Benefits, Time Tracking and Absence, and other cross-functional capabilities.
• Experience with payroll regulatory requirements including Tax, Garnishments, Common Pay Master, retirement benefits (401K etc.), payroll processing, Unions/Collective Bargaining Agreements, and payroll accounting.
• Excellent customer focus: assess customer needs, build relationships, and manage customer expectations; know when to push back, when to escalate, and when to go above and beyond.
• Strong communication skills with customers and colleagues, including in remote working situations; ability to formally present to senior client audiences.
• Strong commercial awareness and full understanding of project and business dynamics.
• Broad business and technology understanding with awareness of industry trends in Human Resource Management, Financials, Enterprise Resource Planning, or Payroll.
• Ability to work to tight deadlines and make sensible decisions under pressure, balancing customer demands and services commercials.
• Ability to widen and maintain a network of external contacts.
• Ability to act as a role model within the capability, and mentor and/or line manage more junior consultants.
• Commercial understanding of utilization within a services organization and the importance of utilization targets.

Preferred Qualifications

• Workday United States Payroll Certified (required).
• Professional qualifications in your area of expertise (Certified Payroll Professional (CPP)).
• Experience in post-deployment services.

Compensation & Benefits

• Not specified in the source description.

Location

• Must be able to travel to customer sites in the same region (minimal out-of-region travel may also be required).