Accounting Specialist

Overview

This role involves supporting the Accounts Receivable function by ensuring accurate and timely application of customer payments, reconciling discrepancies, and resolving documentation issues. The position focuses on maintaining financial accuracy and driving process improvements within cash application.

Responsibilities

• Monitor and ensure timely, accurate processing of all incoming payments (ACH, wire, check, credit card) by offshore cash application teams
• Reconcile daily cash receipts to bank deposits and general ledger accounts, identifying and resolving discrepancies
• Research and resolve payment issues such as short payments, overpayments, unapplied cash, and unidentified receipts
• Collaborate with internal departments (billing, fee processing, service teams) to investigate and resolve payment-related issues
• Prepare and review refund requests for Accounts Payable, ensuring proper documentation and approval
• Maintain and monitor unapplied and unidentified cash balances, ensuring timely resolution and accurate reporting
• Review remittance details to ensure correct allocation of payments to customer accounts
• Support month-end close activities including reconciliations, reporting, and audit preparation
• Maintain accurate and audit-ready records of all transactions and adjustments
• Identify and implement process improvements to enhance efficiency and accuracy within cash application and Accounts Receivable processes

Project Experience & Initiatives

• Participate in or lead cash application process improvement initiatives to streamline payment posting and reduce unapplied cash balances
• Assist in transition or integration projects involving offshore/shared service cash application teams
• Contribute to system enhancements or ERP implementations impacting Accounts Receivable and cash posting workflows
• Support audit readiness projects by improving documentation standards and reconciliation processes
• Partner with cross-functional teams to improve remittance data utilization and automate payment matching
• Help drive initiatives to reduce aging receivables and improve overall cash flow visibility
• Assist in developing and documenting standard operating procedures (SOPs) for cash application and reconciliation processes

Qualifications

• Bachelor’s degree in Accounting, Finance, or related field (or equivalent experience)
• Minimum 2 years of experience in Accounts Receivable, cash application, or general accounting
• Strong understanding of cash application processes and reconciliation procedures
• Experience working with ERP systems and Microsoft Excel
• High attention to detail with strong analytical and problem-solving skills
• Excellent communication and collaboration skills
• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Experience working with offshore or shared service teams
• Knowledge of month-end close processes
• Experience with process improvement, automation, or system implementation

Location

Not specified

Compensation & Benefits

Not specified