Overview
This position is remote.
The role is responsible for responding to supplier inquiries and providing effective internal/external customer service. You will help review and research invoices and claims, support accounts payable (AP) processes, and ensure compliance with relevant controls and department performance measures.
Responsibilities
- Respond to supplier inquiries and deliver effective internal/external customer service
- Review invoices for proper handling, coding, and approvals
- Research supplier claims and provide feedback on status and actions needed to resolve issues using multiple systems and other online applications
- Reconcile statements using vlookup tools
- Assist in auditing invoice batches prior to posting
- Support and demonstrate superior customer service in accordance with department and company standards and programs
- Serve as a liaison with multiple property Finance teams on AP issues and opportunities to streamline processes
- Monitor compliance to key overall AP department performance measures within established guidelines; offer feedback and implement approved process changes
- Maintain strong supplier relationships for assigned areas and vendors
- Maintain strict confidentiality in all departmental and company matters
- Perform duties with a general understanding of SOX controls
Requirements
- Associate’s Degree (A.A.) in Accounting or other related field; or two or more years of experience in an accounting or AP team; or equivalent combination of education and experience
- Experience with multi-unit company preferred
- Excellent communication skills (verbal and written)
- Strong analytical and problem-solving skills
- Proficiency in Microsoft applications (Excel, Outlook, and Word)
- Strong organization skills with the ability to handle multiple tasks at once
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Detail oriented
- Ability to develop and maintain cordial and professional relationships with all levels of the business
Compensation & Benefits
- Starting salary: $22.00 to $25.00 per hour
- Initial placement within the salary range is based on an individual’s relevant knowledge, skills, and experience
- Total Rewards package may include wellness programs supporting financial, physical, and mental well-being
- Benefits such as day-one medical coverage, 401(k) matching, and an annual performance bonus may vary by position
- Paid time off is earned according to local policy and increases with length of employment
Location
Remote