Accounts Receivable Clerk

Overview

This Accounts Receivable Clerk role supports customer billing operations by ensuring customer invoices, incoming payments, account balances, and receivables follow-up are accurate, traceable, and clearly documented. Work connects customer support workflows (inbound/outbound), chat, email, quality, workforce, CRM, and client-service operations to the accounts receivable process.

The position is full-time, entry level, and 100% remote within the United States.

Responsibilities

• Maintain customer invoice records and payment-posting workflow documentation, supporting related inbound and outbound customer support, chat, email, quality, workforce, CRM, and client-service operations.
• Reconcile incoming payments against open customer balances.
• Track aging items, unapplied payments, and account exceptions.
• Document account adjustments and receivables follow-up.
• Keep customer-account status current for billing and finance teammates.

Success Standard

Strong performance means customer balances, payments, aging status, and receivables exceptions remain accurate and easy to reconcile across inbound and outbound customer support, chat, email, quality, workforce, CRM, and client-service operations.

Requirements

• Practical experience with Accounts Receivable and Payment Posting.
• Comfort using customer accounts while keeping owners and deadlines visible.
• Clear written communication when documenting aging review decisions or handoffs.
• Sound judgment around receivables reconciliation and billing support, including when escalation is required.

Compensation & Benefits

• Base salary: $40,000–$59,000 per year

Location

• 100% remote within the United States