Accounts Receivable Consultant (O2C) - 6 months FTC

Overview

The organization is seeking an experienced Accounts Receivable (Billing & Collections) Consultant to provide short-term support to its AR team during a period of transformation and project implementation.

This role combines hands-on Billing and Collections support with additional expertise and capacity to support an experienced, high-performing team. You will manage day-to-day operational activities, troubleshoot complex cases, and contribute to ongoing process improvements and system implementation projects, including the transition of new processes and systems into business as usual (BAU).

Responsibilities

• Support daily Billing and Collections activities, responding to operational queries and managing complex cases.
• Serve as an experienced point of contact for troubleshooting and resolving complex operational issues across Billing and Collections.
• Provide additional hands-on operational support and capacity across the team as required.
• Support Billing and Collections Managers with ongoing transformation and implementation projects, contributing to process improvements, documentation, and standardisation.
• Support User Acceptance Testing (UAT), system and process implementation, go-live activities, and the transition into business as usual (BAU).
• Collaborate with Finance and cross-functional stakeholders on operational and project-related activities.
• Share knowledge and expertise across the team to support effective ways of working and consistent processes.

Requirements

• Strong experience in Accounts Receivable, Billing, and Collections.
• Strong working knowledge of NetSuite and Salesforce, with practical, hands-on experience across Billing and Collections.
• Solid understanding of the end-to-end Order-to-Cash (O2C) process.
• Experience supporting transformation, process improvement, or system implementation projects.
• Experience with reporting using Excel, Google Sheets, and Looker.
• Hands-on experience with Billing and Collections operations, process documentation, and standardisation.
• Experience supporting UAT and system or process implementation activities would be advantageous.
• Ability to quickly understand existing processes, work independently, and provide effective operational support.
• Strong problem-solving skills with a practical, hands-on approach to resolving issues.
• Excellent communication and stakeholder management skills, with a positive and constructive approach to collaboration.
• Ability to work in a fast-paced environment and balance day-to-day operational responsibilities with project priorities.

Compensation & Benefits

• Not specified in the provided job description.

Location

• Not specified in the provided job description.