Accounts Receivable Coordinator

Overview

The Accounts Receivable Coordinator is responsible for accurately posting and applying customer payments, resolving unapplied cash and payment-on-account transactions, and supporting branches with payment research and account reconciliation.

This position requires strong attention to detail, analytical skills, and the ability to manage high-volume transaction processing in a fast-paced environment. The role is approved to be fully remote and can be based anywhere in the United States.

Responsibilities

• Use Microsoft Access databases and other company tools to facilitate workflow and resolve Unapplied Cash (UNST) and Payment on Account (POA) transactions as directed by branches and customers.
• Accurately post customer payments received through lockboxes, scanned remittances, EDI transactions, and other payment channels using the Accounts Receivable Cash Application system.
• Process and apply high-dollar customer payments, including transactions exceeding $1 million that may contain hundreds of invoices across multiple branch locations.
• Review and analyze remittance information provided by customers and branches to ensure accurate payment application.
• Research accounts receivable balances, payment activity, and historical transactions within legacy systems as needed.
• Communicate effectively with branches and internal stakeholders by providing clear, complete, and professional correspondence in accordance with departmental guidelines.
• Meet established productivity and accuracy standards, including a monthly error rate expectation.
• Use available resources and reporting tools, including the Master List, Power BI, Regional Search, and other departmental systems, to perform daily responsibilities.
• Demonstrate flexibility in work schedules, including overtime, extended shifts, weekends, and holidays, as business needs require.

Requirements

• Strong attention to detail and organizational skills.
• Ability to analyze and interpret payment and remittance information.
• Basic knowledge of accounts receivable or accounting principles preferred.
• Proficiency with Microsoft Office applications and ability to learn company-specific systems and databases.
• Strong communication and problem-solving skills.
• Ability to work independently and as part of a team in a high-volume production environment.

Performance Expectations

• Maintain departmental productivity standards.
• Consistently achieve accuracy and quality goals.
• Demonstrate effective time management and adaptability in meeting changing business demands.
• Adhere to all departmental procedures, policies, and service expectations.

Note

This is a cash application position focused on payment posting and account research. It is not a collections role.

Compensation & Benefits

• Estimated pay range: $15.00 - $18.33
• Actual pay rate may vary depending on location; the specific rate depends on a candidate’s qualifications and prior experience.
• This role is Bonus or Incentive Plan eligible.

Benefits may include health, dental, vision, paid time off, life insurance, and a 401(k) with a company match, plus additional enhancements such as mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, and community involvement opportunities.

Location

• Fully remote; can be based anywhere in the United States.