Accounts Receivable Manager

Overview

The organization is seeking an Accounts Receivable Manager to stabilize and scale order-to-cash operations as it grows globally. This role is based in the Philippines and reports directly to the Controller. You will lead the AR team and work closely with the core finance team in the Philippines, AR Associates in Costa Rica, and Sales and Operations leaders across regions.

This is a highly visible role that balances people leadership with hands-on process improvement in a fast-paced, private equity–backed environment.

Responsibilities

• Manage the AR team’s workload, priorities, and performance; set team-level KPIs and hold the team accountable.
• Define, update, and enforce AR SOPs covering invoicing, rebates, cash application, collections, and dispute handling.
• Review and approve client invoices to ensure accuracy, alignment with contract terms, and timeliness.
• Own ageing, collections, and days sales outstanding (DSO), including dispute resolution and regular AR reporting to Finance leadership.
• Oversee month-end sales accruals and support the AR close, including unbilled revenue and reconciliations.
• Approve exceptions such as credit memos and write-offs in line with policy and delegation of authority.
• Approve new client setup and ensure onboarding aligns with SOPs and billing requirements.
• Coordinate with Sales and Operations on contract terms and provide input on client contract templates.
• Support cash flow forecasting by providing collections forecasts and ageing risk assessments.
• Drive automation and process improvements across AR, including workflow redesign and ageing cleanup.
• Serve as the escalation point for complex or sensitive client billing and collections issues.
• Support internal and external audits with AR schedules, reconciliations, and documentation.
• Hire, train, coach, and develop AR staff; delegate and review work; prepare and administer performance reviews.
• Support integration efforts of acquired and legacy entities.

Requirements

• Bachelor’s degree in Accounting, Finance, or a related field (CPA strongly preferred).
• Minimum of 5 years of progressive experience in accounts receivable, billing, or order-to-cash, including people management.
• Fluent in English business communication.
• Proven track record owning collections and improving DSO and ageing in a high-volume environment.
• Experience defining SOPs and internal controls for an AR function.
• Strong experience with ERP, billing, and reporting systems in a growth environment (QuickBooks, Xero, and Zoho experience preferred).
• Experience working with US and global finance teams and with Sales and Operations stakeholders.
• Experience in a multi-entity, agency, or professional services environment preferred.
• Experience in a private equity–backed company strongly preferred.
• Experience working closely with audit firms and external advisors.
• Data-driven decision maker with strong analytical, coaching, and communication skills.

Compensation & Benefits

• Competitive compensation aligned to experience and market benchmarks.
• 5-Year Sabbatical + Travel Stipend: After your 5-year anniversary, take a fully paid month-long sabbatical, plus travel reimbursement.

Location

• Philippines