Accounts Receivable Manager

Overview

A growing automotive company is seeking a hands-on Accounts Receivable Manager to lead the accounts receivable (AR) function across reservation deposits, vehicle sales, and merchandise. This role reports to the Head of Treasury and is responsible for day-to-day AR operations, cash application, customer balance integrity, and AR close. The position also serves as the AR representative in broader order-to-cash and bank-to-book system design efforts, collaborating with Treasury, Accounting, and Digital teams.

Responsibilities

• Manage daily cash application for reservation deposits, vehicle balance payments, and merchandise sales, ensuring accurate customer and order allocation.
• Handle refunds, chargebacks, cancellations, and conversion of deposits as customers move from reservation to delivery.
• Own AR month-end close processes, including customer deposit liability, AR aging, processor and lender receivables, and payment processor reconciliations.
• Perform daily and monthly AR reconciliations across payment processors, auto financing partners, and bank accounts, resolving discrepancies promptly.
• Prepare AR-related disclosure inputs for close in accordance with company cash policies and customer deposit procedures.
• Build and lead the AR team as transaction volumes increase, including hiring and developing analysts.
• Establish AR policies, procedures, and key performance indicators (KPIs) such as Days Sales Outstanding (DSO), unapplied cash aging, and exception rates; report performance to Accounting and Treasury leadership.
• Manage vendor relationships related to AR, including payment processors, financing partners, and SaaS providers, focusing on configuration, support, and roadmap.
• Design and document AR controls to ensure SOX readiness ahead of IPO, including reviewer sign-offs, segregation of duties, and evidence retention.
• Maintain up-to-date process narratives and risk and control matrices as systems and volumes evolve.
• Represent AR in order-to-cash and bank-to-book system design initiatives, providing input on integration across order capture tools, order management systems (OMS), payment processors, financing partners, ERP (NetSuite), treasury management systems (TMS), and close platforms.
• Develop AR requirements and acceptance criteria for system changes affecting customer payments, balances, or AR sub-ledgers; lead AR-side user acceptance testing.
• Identify and communicate downstream AR impacts of upstream changes such as new payment methods, sales channels, or pricing before implementation.

Requirements

• Minimum 7 years of accounts receivable or accounting operations experience, including at least 3 years in a managerial or lead role.
• Strong expertise in AR fundamentals: cash application, customer deposit accounting, AR close, reconciliations, aging analysis, and DSO management.
• Proficient with NetSuite AR or comparable ERP systems.
• Experience operating or implementing order management systems, payment processors (e.g., Adyen, Stripe), and close platforms (e.g., FloQast, BlackLine).
• Clear understanding of how modern AR, OMS, ERP, and treasury systems integrate, with ability to collaborate on architecture decisions.
• Experience writing functional requirements, leading user acceptance testing, and working with IT or vendors on system implementations.
• Familiarity with SOX requirements for AR-related systems and processes, preferably in a pre-IPO or recently public company environment.
• Advanced Excel skills; familiarity with SQL or query-based reporting tools is a plus.
• Ability to thrive in a fast-paced, growth-stage environment where AR processes are being developed.

Location and Travel

• Remote eligible.
• Travel as needed for key meetings, typically not more than twice per year.

Compensation and Benefits

Details regarding compensation and benefits are not specified in the job description.

Equal Opportunity

The employer is an Equal Employment Opportunity and Affirmative Action employer. They do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure, life experiences, or any other protected status. Reasonable accommodations are provided for qualified individuals with disabilities during the application process.