Accounts Receivable Representative I - Remote

Overview

The Accounts Receivable Representative manages incoming payments, ensures invoice accuracy, and maintains up-to-date customer account records. This role supports cash flow by monitoring outstanding balances, resolving billing issues, and maintaining positive client relationships.

Responsibilities

• Invoicing & Billing: Generate and distribute accurate invoices and statements to customers in a timely manner.
• Payment Processing: Record and reconcile incoming payments (checks, ACH, credit cards, wire transfers) and apply them to the correct customer accounts.
• Collections: Monitor accounts receivable aging reports, identify overdue accounts, and contact clients via email or phone to secure payment.
• Dispute Resolution: Investigate and resolve billing discrepancies or customer inquiries related to accounts.
• Account Reconciliation: Maintain and update files, ledger accounts, and customer records.
• Reporting: Assist with periodic reporting for management on aging accounts and collection progress.
• Other duties: Perform other duties as assigned.

Requirements

• Education: Associate degree in Accounting, Finance, or a related field (or equivalent on-the-job experience)
• Experience: 0–2 years of experience in accounting, billing, or general office administration

Knowledge, Skills, and Abilities

• Proficiency in Microsoft Office Suite (especially Excel) and familiarity with accounting software
• Strong communication, attention to detail, and problem-solving abilities
• Good judgment is required, as there may be times when direct supervision may not be immediately available

Work Environment

• Remote role: This position is classified as remote. Remote associates work from their primary residence. Remote associates may work from the office but are not required to do so. While not required to work from an office regularly, associates may be required to come to the office or other locations for business reasons or if directed by their manager.
• Travel (minor): May require travel to company offices, distribution centers, or other locations for specific meetings or business reasons.

Physical Environment / Demands

• Most work is performed in a temperature-controlled office environment.
• Incumbent may sit for long periods at a desk or computer terminal.
• Regularly required to sit, use hands to finger/handle/feel, reach with hands and arms, and talk or hear.
• May use calculators, keyboards, telephones, and other office equipment during a normal workday.
• Stooping, bending, twisting, and reaching may be required to complete job duties.

Compensation & Benefits

• The employer anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual pay depends on factors including education, experience, training, and requirements under applicable collective bargaining agreements.
• Pay practices are intended to comply with applicable state and local transparency requirements.

Benefits (eligibility requirements apply):

• Paid Time Off; Sick Time; paid holidays and parental leave

• 401K Program

• Medical, dental, vision, life, and accidental death/dismemberment insurance

• Short-term and long-term disability insurance

• Flexible Spending Account and/or Health Savings Account

• Mentorship program / developmental opportunities

• For Washington positions (or positions that may be performed remotely from Washington), Washington-specific paid time off details are available via the employer’s Washington jobs information page.

Note: Compensation, benefits, and paid time off policies are subject to change in the employer’s sole discretion consistent with applicable law. This posting is not a guaranteed minimum or an offer of employment with certain terms.

Equal Opportunity / Accessibility

The employer is an Equal Opportunity employer committed to an inclusive and respectful environment. All qualified applicants receive equal consideration regardless of race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates participating in the selection process.

Veteran/Disability. VEVRAA Federal Contractor.

Candidates with arrest or conviction records will be considered in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.