Accounts Receivable Specialist

Overview

This remote position manages credit, collections, billing, and cash receipts. In addition to standard Accounts Receivable (A/R) specialist duties, the role supports the organization’s most complex and specialized accounts, serving as the subject matter expert for Adtaxi and other “problem” or “special handling” accounts. Advanced technical knowledge, accounting expertise, and strong problem-solving skills are required to oversee these high-complexity portfolios.

Although this is a remote position, candidates must reside in Colorado or Ohio.

Responsibilities

• Monitor A/R aging and customer accounts to minimize past due accounts.
• Perform customer credit analysis as needed.
• Initiate collection efforts via calls, emails, faxes, and letters.
• Work with Advertising Managers to escalate collection actions.
• Distribute A/R aging reports and discuss issues with Advertising Managers.
• Use and maintain the A/R collections module in Advertising Systems.
• Conduct customer revenue and A/R trend analysis.
• Research, interpret, and resolve complicated account issues with minimal supervision.
• Collaborate with internal departments, including Sales, Billing, Cash Applications, and GL, to ensure accurate billing and timely collections.
• Refine procedures as needed, use tact and diplomacy when servicing clients and communicating with others, and demonstrate ethical behavior.

Requirements

• Comprehensive understanding of program-specific invoicing, revenue recognition, and payment processes.
• High accountability due to the financial complexity and business impact of key accounts.
• Accounting and analytical skills to reconcile complex transactions, investigate discrepancies, and resolve billing issues.
• Strong sense of urgency with attention to detail.
• Ability to create Excel spreadsheets using formulas as needed, and 10 key proficiency.
• Analytical skills, initiative, and attention to detail.
• Interpersonal and teamwork skills, with strong customer service orientation.
• Advanced knowledge of multiple billing systems, platforms, and specialized advertising programs.
• GED or high school diploma; Associate's degree preferred.

Preferred Qualifications

• Associate's degree.

Compensation & Benefits

• Hourly range: $23.00 - $23.50.
• Pay is based on several factors, including geographic location, education, work experience, time in role, certifications, etc.
• Eligible benefits may include: medical, dental, life and disability insurance, 401k, paid time off, and select paid holidays (benefits are based on eligibility).

Location

Remote (candidates must reside in Colorado or Ohio).

Additional Information

• Continuous recruitment until the position is filled.
• Full pre-employment background check will be conducted as part of the selection process; candidates must be willing to submit and pass required checks.
• Equal Opportunity Employer: applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.