Overview
This position supports credit and collections activities, with responsibilities that include billing, cash receipts, and other accounting tasks as needed.
- Schedule: 8:00am - 5:00pm MST, Monday–Friday
- Remote work: Remote, but candidates must reside in Colorado or Ohio.
Responsibilities
- Monitor A/R aging and customer accounts to minimize past-due accounts
- Perform customer credit analysis as needed
- Initiate collection outreach, including calls, emails, faxes, and letters
- Work with Circulation and Advertising Managers to escalate collection actions
- Distribute A/R aging reports and discuss related issues with Circulation and Advertising Managers
- Use and maintain the A/R collections module in Circulation and Advertising systems
- Perform customer revenue and A/R trend analysis
- Refine procedures as needed while using tact, diplomacy, and ethical communication
Requirements
- Ability to analyze and resolve problems with some supervision
- Accounting process and controls knowledge
- Strong sense of urgency with attention to detail
- Ability to create Excel spreadsheets using formulas as needed, plus 10-key proficiency
- Interpersonal skills and ability to collaborate with a team, with strong customer service skills
- Knowledge of automated collections/accounts receivable/accounting systems preferred
- Proficiency with PC tools including electronic mail software, word processor, presentation software, and spreadsheet software (Gmail, MS Word, PowerPoint, and Excel preferred)
- GED or high school diploma; Associate’s degree preferred
Preferred Qualifications
- Knowledge of automated collections/accounts receivable/accounting systems
- Associate’s degree
Compensation & Benefits
- Hourly range: $16.00 - $17.75 or required city/county minimum wage
- Pay is based on factors including geographic location, education, work experience, time in role, certifications, and more.
- Eligible benefits may include: medical, dental, life and disability insurance, 401(k), paid time off, and select paid holidays (benefits are based on eligibility).
Location
Remote position. Candidates must reside in Colorado or Ohio.
Additional Information
- Equal Opportunity Employer: All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
- Recruitment status: Continuous recruitment until the position is filled.
- Conditions of employment: Full pre-employment background check will be conducted as part of the selection process; must be willing to submit and pass required checks.