Accounts Receivable Specialist

Overview

This remote role involves managing credit, collections, billing, and cash receipts. In addition to standard Accounts Receivable (A/R) duties, the position handles the organization’s most complex and specialized accounts and serves as the subject matter expert for Adtaxi and other “problem” or “special handling” accounts.

Although this is a remote position, candidates must reside in Colorado or Ohio.

Responsibilities

• Monitor A/R aging and customer accounts to minimize past-due accounts
• Perform customer credit analysis as needed
• Initiate collection outreach including calls, emails, faxes, and letters
• Work with Advertising Managers to escalate collection actions
• Distribute A/R aging reports and discuss issues with Advertising Managers
• Use and maintain the A/R collections module in Advertising Systems
• Perform customer revenue and A/R trend analysis
• Research, interpret, and resolve complicated account issues with minimal supervision
• Collaborate with internal departments, including Sales, Billing, Cash Applications, and GL, to ensure accurate billing and timely collections
• Refine procedures and communicate with clients and internal partners using tact, diplomacy, and ethical behavior

Requirements

• Comprehensive understanding of program-specific invoicing, revenue recognition, and payment processes
• High accountability due to the financial complexity and business impact of key accounts
• Accounting and analytical skills to reconcile complex transactions, investigate discrepancies, and resolve billing issues
• Strong sense of urgency with attention to detail
• Demonstrated ability to create Excel spreadsheets using formulas as needed, plus 10-key proficiency
• Analytical skills, initiative, and attention to detail
• Interpersonal and teamwork skills, with strong customer service skills
• Advanced knowledge of multiple billing systems, platforms, and specialized advertising programs
• GED or high school diploma; Associate's degree preferred

Preferred Qualifications

• Associate's degree preferred

Compensation & Benefits

• Hourly range: $23.00 - $23.50
• Pay is based on several factors, including geographic location, education, work experience, time in role, certifications, etc.
• Eligible benefits may include medical, dental, life and disability insurance, and 401k
• Paid time off and select paid holidays (benefits based on eligibility)

Location

Remote, with residence required in Colorado or Ohio.

Additional Information

• Equal Opportunity Employer: Applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
• Continuous recruitment until the position is filled.
• A full pre-employment background check will be conducted as part of the selection process; must be willing to submit and pass required checks.