Overview
This role is fully remote.
The organization is a scientific and professional body representing a large community of psychologists, students, and affiliates primarily in the U.S. and Canada, with some international presence. It operates as a nonprofit and serves as a central resource and support system for its members.
The Accounts Receivable Specialist supports financial operations by ensuring accurate and timely processing of receivables. This position handles transaction processing, reconciliations, and payment discrepancy resolutions, and also supports month-end closes, audit activities, and continuous process improvements.
Responsibilities
- Process payments including lockbox, ACH, wire transfers, credit cards, and checks.
- Resolve unapplied cash, payment discrepancies, and account issues.
- Maintain accurate accounts receivable records and documentation.
- Handle customer refunds and account adjustments per policy.
- Perform remote deposits and review lockbox activity.
- Reconcile daily cash receipts with bank and accounts records.
- Prepare account reconciliations and support month-end/year-end closes.
- Generate and analyze accounts receivable reports.
- Review aging reports and assist in resolving outstanding balances.
- Ensure compliance with policies, accounting standards, and internal controls.
- Maintain confidentiality of financial and customer information.
- Support audit processes by providing documentation.
- Respond professionally to inquiries from internal and external stakeholders.
- Collaborate with departments to resolve payment issues.
- Support events requiring payment processing.
- Identify and recommend process improvements.
- Participate in system enhancements and automation initiatives.
- Assist with audit requests and ad hoc reporting as needed.
Requirements
- Associate’s degree in accounting, finance, business administration, or related field, or equivalent experience.
- Three to five years of experience in accounts receivable, cash application, or related financial operations.
- Experience handling high-volume financial transactions with attention to detail.
- Strong customer service skills and ability to manage confidential information.
- Advanced Microsoft Excel skills, including PivotTables and lookup functions.
- Proficiency with Microsoft Office Suite (Word, Outlook, Teams).
- Experience with accounting, ERP, or financial management systems.
Preferred Qualifications
- Experience with electronic payment platforms and lockbox processing.
- Experience with reporting and data analysis tools.
Compensation & Benefits
- Pay range and compensation package: Determined based on the candidate’s experience, skills, and other relevant factors.
Benefits include:
- Remote work and flexible scheduling options.
- 401(k) plan with employer match up to 4%.
- Medical, dental, and vision insurance plans.
- Outpatient mental health benefit.
- Paid personal and vacation time plus 12 paid holidays.
- Family and Medical Leave.
- Tuition assistance.
- Employee Assistance Program.
- Short- and long-term disability insurance.
Equal Opportunity
The organization is an equal opportunity employer and is committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.