Accounts Receivables Specialist

Overview

This role is part of the Accounting team and supports Accounts Receivable (AR) responsibilities across a global organization. Work location is flexible (office, home, or a combination). The employer is hiring for someone in PST due to business needs.

Responsibilities

• Perform customer collection procedures on outstanding receivables and manage dunning reminders
• Monitor and review the Accounts Receivable Aging report to help the Team Leader ensure timely collections
• Take necessary action to recover payments from delinquent accounts
• Provide weekly collection updates to communicate upcoming payments, disputes, and potential write-offs to management
• Resolve customer and partner billing disputes, issues, and requests
• Work with customers and partners to ensure cash receipts are correctly accounted for
• Assist the Team Leader with appropriate escalation actions
• Propose payment plans for Management review
• Create Pay on Account Statements and submit invoices to customers/partners; register accounts to various billing platforms
• Maintain targeted Days Sales Outstanding in line with company goals and KPI
• Prepare monthly and quarterly Accounts Receivable subsidiary and general ledger reconciliation, Accounts Receivable Aging Analysis, Bad Debts Provisioning, and Accounts Receivable Flux Analysis
• Deliver required analysis and reporting for the team
• Ensure completion of audit support requirements
• Support operational activities including manual invoicing, cash application, customer refunds, bank reconciliation, and creation of journal entries
• Assist with other miscellaneous projects as needed to support the Accounts Receivable Team
• Evaluate processes and initiate improvements to increase operational efficiency
• Partner with Management in training and development of team members
• Support other responsibilities as assigned

Requirements (On your first day, we’ll expect that you have)

• Excellent written and verbal communication and problem-solving skills
• More than 5 years of experience as an Accounts Receivable Specialist (preferably in Collections functions)
• Strong organizational skills and the ability to manage time well
• Experience working with a multinational company, preferably in a public company environment (SOX)
• Advanced Microsoft Excel skills
• Experience with ERP systems (SAP, Oracle, Netsuite, etc.) preferred
• Highly analytical and strategic approach, with emphasis on automation and continuous improvement

Compensation & Benefits

• Base pay ranges (United States):
  • Zone A: $91,800 - $119,850
  • Zone B: $82,620 - $107,865
  • Zone C: $76,194 - $99,476
• This role may also be eligible for benefits, bonuses, commissions, and equity.

Benefits & Perks

Benefits are designed to support employees and their families and include health and wellbeing resources and paid volunteer days (and more).

Additional Information

• The employer does not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.
• Accommodations or adjustments may be provided during the recruitment process.
• Identity verification (which may include use of biometric data) is a condition of employment for employment fraud purposes.

Location

• PST (specific time zone requirement due to business need)
• United States (compensation pay zones provided for U.S. locations)