Billing Administrator

Overview

A Billing Administrator is responsible for preparing, processing, and maintaining accurate invoices and billing records. This role ensures timely billing, resolves invoice discrepancies, tracks payments, and supports financial operations by maintaining accurate customer and financial data.

Responsibilities

• Prepare, review, and issue invoices to customers or clients
• Verify billing information for accuracy and completeness
• Maintain billing records and customer account information
• Monitor outstanding invoices and follow up on overdue payments
• Investigate and resolve billing discrepancies, disputes, and errors
• Process adjustments, credits, refunds, and corrections as needed
• Coordinate with finance, sales, customer service, and other departments
• Generate billing reports and reconcile billing data
• Ensure compliance with company policies and financial procedures
• Assist with month-end and year-end accounting activities

Qualifications

• High school diploma or equivalent; associate's or bachelor's degree in Accounting, Finance, Business Administration, or related field preferred
• Experience in billing, accounts receivable, accounting, or administrative support
• Knowledge of billing procedures and financial record-keeping
• Proficiency in Microsoft Excel and billing/accounting software
• Strong attention to detail and organizational skills
• Good communication and customer service abilities