Billing Assistant

Overview

Under direct supervision, the Billing Assistant performs routine billing and data entry functions. This role is responsible for the timely and accurate entry of new and updated customer contracts into the organization’s systems and for preparing accurate, timely bills based on service contract terms.

Responsibilities

• Enter new and updated customer contracts into the system and update existing contracts as needed.
• Compare entered data to source documentation to ensure accuracy and completeness.
• Scan source documents as PDFs into the document storage system.
• Ensure billing data is accurately and completely entered; make corrections when needed.
• May gather and summarize supplemental billing information to support customer billing requirements.
• May transmit digital customer billing invoices to customers and/or upload billing information into customer payment platforms.
• Ensure all billing-related documents are properly stored and remain accessible in accordance with company policies.
• Perform other non-essential duties as assigned or as needed.

Requirements

• Strong organizational skills and ability to work in a high-volume environment.
• Ability to verify accuracy and spot errors in billing information.
• Knowledge of basic computer functions.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Eagerness to learn new skills and adapt to new systems and processes in a fast-paced environment.
• Willingness to learn and assist in resolving simple billing issues and discrepancies.
• Good verbal and written communication skills.
• Ability to work well within a team, follow directions, and offer support when needed.

Minimum Qualifications

• 0 - 2 years of experience entering, maintaining, and validating service and billing data and preparing customer invoices.

Compensation & Benefits

Eligible employees can elect to participate in:

• Comprehensive medical benefits coverage, dental plans, and vision coverage
• Health care and dependent care spending accounts
• Short- and long-term disability
• Life insurance and accidental death & dismemberment insurance
• Employee and Family Assistance Program (EAP)
• Employee discount programs
• Retirement plan with a generous company match
• Employee Stock Purchase Plan (ESPP)
• Paid Time Off (PTO)

Location

Not specified in the provided job description.

Equal Opportunity

The organization is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.