Billing Manager

Overview

The organization is seeking a Billing Manager to lead and manage the billing team within the Accounting Department. This role is part of a remote-first group where employees primarily work from home with no expectation of a regular in-office presence.

Responsibilities

• Lead, coach, and develop the billing team by managing staffing, performance, training, and professional development while fostering a culture of accountability, collaboration, and exceptional client service.
• Oversee billing operations to ensure timely, accurate, and compliant preparation, review, submission, and tracking of client invoices, including eBilling and alternative fee arrangements.
• Partner with attorneys, practice group leaders, and Finance teams to resolve complex billing matters, support client service objectives, and drive revenue cycle performance through effective management of aged WIP and realization.
• Analyze billing metrics and operational performance to identify risks and opportunities, implement process improvements, lead system and workflow enhancements, and promote effective use of technology and reporting tools.

Requirements

• Bachelor’s degree in business administration, accounting, finance, or a related field, or an equivalent combination of technical training and experience.
• Minimum of 5 years’ management experience, with demonstrated ability to lead, motivate, and develop employees.
• Minimum of 10 years’ of progressive billing experience in a legal or professional services environment.
• Proven leadership experience managing high-performing teams and driving accountability, collaboration, and continuous improvement.
• Professional services billing expertise, including knowledge of billing operations, client billing guidelines, alternative fee arrangements, eBilling requirements, and revenue cycle management.
• Strong analytical and strategic problem-solving skills, including ability to evaluate billing performance, aged WIP, and operational data, identify opportunities, and implement solutions that improve results.
• Advanced technical, project management, and communication skills, including proficiency with billing systems and reporting tools, ability to manage multiple priorities, and commitment to exceptional client service and operational excellence.

Compensation & Benefits

• Estimated starting pay range: $103,000–$129,000 per year.
• Discretionary bonus opportunities.
• Comprehensive benefits package, including comprehensive medical and dental coverage, generous paid time off, and tuition reimbursement.
• Retirement and profit sharing plans with employer contribution.
• Back-up child care, as well as health and wellness initiatives.

Location

Remote-first role; employees work primarily from home with no expectation of a regular in-office presence.

Diversity Commitment

The organization values diversity of people, experiences, and perspectives, and recognizes that diverse perspectives support creativity and innovation.