Billing Manager

Overview

This role is within the Accounting Department as a Billing Manager. The organization operates with a remote-first model, with employees working primarily from home and no expectation of a regular in-office presence.

Responsibilities

• Lead, coach, and develop the billing team by managing staffing, performance, training, and professional development while fostering accountability, collaboration, and exceptional client service.
• Oversee billing operations to ensure timely, accurate, and compliant preparation, review, submission, and tracking of client invoices, including eBilling and alternative fee arrangements.
• Partner with attorneys, practice group leaders, and Finance teams to resolve complex billing matters, support client service objectives, and drive revenue cycle performance through effective management of aged WIP and realization.
• Analyze billing metrics and operational performance to identify risks and opportunities; implement process improvements; lead system and workflow enhancements; and promote the effective use of technology and reporting tools.

Requirements

• Bachelor’s degree in business administration, accounting, finance, or a related field, or an equivalent combination of technical training and experience.
• Minimum of 5 years’ of management experience with demonstrated ability to lead, motivate, and develop employees.
• Minimum of 10 years’ of progressive billing experience in a legal or professional services environment.
• Proven leadership experience leading, developing, coaching, and managing high-performing teams while driving accountability, collaboration, and continuous improvement.
• Professional services billing expertise, including knowledge of billing operations, client billing guidelines, alternative fee arrangements, eBilling requirements, and revenue cycle management.
• Strong analytical and strategic problem-solving skills to evaluate billing performance, aged WIP, and operational data, identify opportunities, and implement solutions.
• Advanced technical, project management, and communication skills, including proficiency with billing systems and reporting tools; ability to manage multiple priorities; commitment to exceptional client service and operational excellence.

Compensation & Benefits

• Estimated starting pay range: $103,000–$129,000 per year. Final compensation will be based on factors including education, experience, skills, professional background, and overall qualifications. The salary range is consistent across geographic markets.
• Discretionary bonus opportunities
• Comprehensive medical and dental coverage
• Generous paid time off
• Tuition reimbursement
• Retirement and profit sharing plans with employer contribution
• Back-up child care and health and wellness initiatives

Location

Remote-first role with work primarily from home and no expectation of a regular in-office presence.