Billing Rate Specialist

Overview

This role involves supporting the coordination of tasks and processes related to client fee agreements, including documenting, tracking, and monitoring in accordance with firm policies and procedures. The Billing Rates Specialist will assist with the semi-annual rate review process and collaborate with Pricing, Financial Planning and Analysis, Billing, Ebilling, and Collections teams on various projects.

This position can be based in the global operations center in Tampa, FL, or at the Dallas office.

Responsibilities

• Assist with identifying non-standard rate agreements and capturing key information to support communications and processes related to rate agreement expiration dates.
• Maintain and update client master files to accurately reflect negotiated rate agreements, including commencement and expiration dates and other relevant terms.
• Support the annual exception rate review process and assist in coordinating rate changes throughout the year under supervision.
• Update timekeeper rate changes as requested and assist with revaluing unbilled time; communicate changes to attorneys, legal staff, and internal teams as directed.
• Participate in discussions regarding rate processes and improvements with Pricing and Financial Planning and Analysis teams.
• Respond professionally to rate-related inquiries from attorneys, legal staff, and business service teams.
• Generate ad hoc rate-related reports as required.
• Provide backup support to the Timekeeper Matter Maintenance team and assist with finance-related requests as necessary.
• Perform special projects and duties as assigned.

Requirements

• 2-4 years of relevant experience.
• Bachelor’s degree in business, finance, accounting, or a related field preferred; relevant internship, work experience, or coursework in business services, finance, accounting, billing, or a similar field may be considered.
• Ability to manage multiple tasks with competing deadlines and perform well under pressure; adaptable and flexible to changing needs and priorities.
• Strong interpersonal and communication skills with the ability to work collegially with attorneys, clients, and administrative colleagues.
• Basic technical and analytical skills; motivated to seek answers and solutions; ability to proactively identify issues and propose solutions with guidance.
• Strong time management and organizational skills with attention to detail.
• Critical thinking, problem solving, and decision-making skills.
• Proficiency in MS Office suite, especially Excel.
• Familiarity with industry billing and collection software (experience with Aderant is a plus but not required).

Physical Requirements

• Ability to sit or stand for extended periods.
• Moderate to advanced keyboard usage.

Compensation & Benefits

• Comprehensive medical plans (PPO and HDHPs), dental and vision coverage including domestic partner coverage.
• Life and AD&D insurance.
• Short and long term disability insurance.
• Tax-advantaged accounts for health care expenses, including FSAs and HSAs.
• FSAs for dependent care.
• Health advocacy services.
• Behavioral health and counseling resources for all family members.
• 401(k) plan and profit sharing.
• Backup dependent care and senior care planning support.
• Resources for individuals with developmental disabilities and their caregivers.
• Paid holidays and other paid time off, including paid leave for new parents.

Location

• Tampa, FL (Global Operations Center) or Dallas, TX office.