Billing Specialist

Overview

This role computes costs and calculates rates for services and shipment of goods, prepares invoices for billing, posts data, and maintains accurate records in the system.

Responsibilities

Revenue Processing

• Process revenue for all Expat branch companies (ERS, Government, Findlay and M3, etc.)
• Maximize profitability of each shipment at the time of billing
• Maintain clients’ billing timelines
• Audit vendor invoices as needed
• Coordinate with the admin team/customer service to compose billing packets and forward invoice packets to customers
• Clean up orders listed on the Deferred, Accrued and Prepaid reports on a monthly basis
• Ensure transactions between MoveStar and GP are completed correctly; if errors occur, work to resolve the issue

Audit

• Work with the contracted auditor on required moves
• Address audits to resolve issues related to payment and accuracy
• Handle other clients’ inquiries

Permanent Storage

• Manage permanent storage shipments for the entire period in storage
• Process revenue and manage payments with a focus on maximizing profitability

Accounts Receivable

• Address AR issues with the accounting team and payee
• Escalate collections as applicable
• Work with accounting on client inquiries
• Handle COD Statements in coordination with accounting

Other Duties

• Assist in other support functions as dictated by volume and need
• Work with the internal team to resolve rejected invoices and escalate as needed
• Participate in training as required
• Stay current on tariffs
• Perform other duties as assigned

Requirements

• High School diploma or equivalent
• 2+ years of related work experience

Technology Skills

• Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint, and Outlook
• Competent with Microsoft Teams
• Proficient in MoveStar and other client-facing systems

Work Environment and Physical Requirements

• Follow safety regulations at all times
• Follow policies and procedures including infection control, universal precautions, and exposure control plans when performing daily tasks
• Report hazardous conditions, accidents, and incidents to the immediate supervisor
• Ability to lift at least 25 lbs.
• Ability to perform tasks requiring standing, walking, bending, kneeling, stooping, and crouching
• Exposure to heat, cold, dust, noise, or chemicals
• Whether the position requires frequent travel
• Whether the position requires significant overtime or shift work
• Whether there are specific requirements with respect to vision, hearing, and speaking
• Whether there is a specific schedule expected and/or whether weekend work will be required

Other Notes

This job description is representative of duties and is not intended to be all-inclusive.