Billing Specialist, Billing

Overview

This role involves providing billing support across multiple lines of business, maintaining financial systems and databases for customer transactions, and administering billing adjustments. The position reports to the Accounts Receivable and Billing Manager within the Billing department.

Responsibilities

• Generate program bills for participants and institutional customers.
• Produce and maintain billing reports.
• Collaborate with other departments on billing transactions.
• Maintain billing agreements in the database.
• Review multiple daily reports and enter corresponding adjustments in the financial system.
• Validate program pricing billed for each program term.
• Resolve customer billing disputes, discrepancies, and irregularities.
• Correspond with program participants and organizations to expedite collection of outstanding receivables.
• Assist with month-end close, review, and posting of adjusting entries.
• Perform other duties as assigned.

Requirements

• Associate's or Bachelor's Degree in accounting or finance preferred, or equivalent work experience.
• Strong Excel skills required.
• Experience with NetSuite financial system is a plus.
• Solid written and oral communication skills.
• Strong analytical skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.

Compensation & Benefits

• Competitive total rewards package with benefits increasing total compensation by up to 25%.
• Paid time off and parental leave.
• Gym reimbursement program.
• Employee assistance program.
• Short-term and long-term disability coverage.
• Six floating Fridays (based on eligibility).
• Study abroad program discounts.
• 403(b) retirement plan with employer contribution.
• Insurance coverage including life, travel, medical, dental, and vision.
• Flexible spending accounts and health savings accounts (medical and dependent).
• Voluntary benefits such as identity theft protection, pet insurance, accident, and critical illness coverage.

Location

• Remote

Additional Information

• Background check, reference check, and education and employment verification will be conducted as conditions of employment.
• Candidates from underrepresented groups are strongly encouraged to apply.