Billing Specialist

Overview

This full-time Associate Billing Specialist role is 100% remote within the United States. The position focuses on disciplined billing execution to protect financial record integrity across family and group leisure travel, cruises, all-inclusive trips, theme parks, sports travel, weddings, and honeymoons. Work is expected to keep owners, evidence, and next actions visible and audit-ready.

Responsibilities

• Track billing workflow by supporting the team in resolving financial exceptions and maintaining clear checkpoints.
• Maintain billing workflow ownership by keeping documentation audit-ready.
• Coordinate billing workflow by protecting confidential account information.
• Review financial inputs against supporting records to ensure accuracy.
• Reconcile discrepancies before reporting or processing.

Expected Contribution

Dependable financial record integrity through clean records, clear ownership, timely escalation, and fewer downstream fixes. Outcomes are measured by the quality and traceability of billing execution within family travel operations.

Qualifications

• Use Deadline Management and Quality Control confidently to carry out billing execution.
• Apply Group Booking Support while maintaining visibility into exceptions, owners, and billing-related deadlines.
• Document family travel operations decisions clearly enough that another teammate can follow the reasoning.
• Use sound judgment around Exception Resolution, including knowing when escalation is required instead of assumption.

Desired Skills and Experience

• Billing execution, family travel operations
• Theme park travel support
• Billing documentation and record maintenance
• Exception resolution
• Financial controls, financial analysis, reconciliation
• Status reporting, data quality, reporting quality
• Process compliance, cross-functional coordination
• Deadline management

Compensation & Benefits

• Base salary: $45,000-$65,000 per year

Location

• 100% remote within the United States