Billing Specialist

Overview

This role supports day-to-day billing operations. You will manage client billing information, process advisory fees, investigate discrepancies, and serve as a resource for advisors and internal teams. Work will be coordinated with Compliance, Finance, Trading, and Client Service to ensure billing is accurate, timely, and consistent with firm policies.

Responsibilities

• Execute monthly and quarterly billing processes, including processing advisory fees, generating reports, and performing quality checks
• Maintain accurate client billing profiles, fee schedules, and billing configurations in the portfolio accounting system
• Manage invoicing and payment tracking through AdvicePay, including monitoring outstanding receivables and following up on overdue payments
• Investigate and resolve billing discrepancies, rejected fees, and payment issues, including processing adjustments and refunds when necessary
• Review and implement advisor-requested billing changes while ensuring compliance with firm policies and client agreements
• Coordinate with Trading, custodians, and other partners to facilitate fee deductions and resolve processing issues
• Partner with Finance to support advisor payout processing, reporting, and reconciliation
• Support new advisor onboarding by establishing billing configurations and reviewing fee arrangements
• Serve as a resource for advisors and internal teams by answering billing questions and helping navigate complex billing situations
• Identify opportunities to streamline workflows, improve accuracy, and reduce manual work
• Maintain clear, accurate documentation of billing procedures to support consistency and scalability

Requirements

• 2+ years of experience in an operational, billing, financial services, or related role
• Exceptional attention to detail and strong organizational skills, with the ability to manage competing priorities and recurring deadlines
• Strong analytical and problem-solving skills, including the ability to investigate discrepancies and identify solutions
• Comfort working with spreadsheets, financial data, and technology; ability to quickly learn new systems
• Clear written and verbal communication skills and a collaborative, service-oriented approach
• Proactive mindset, strong sense of ownership, and interest in improving processes
• Ability to handle sensitive financial information and consistently follow established policies and procedures
• Legal authorization to work in the United States without current or future sponsorship
• Legally authorized to live and work in the United States without present or future need for sponsorship

Preferred Qualifications

• Experience in an RIA, TAMP, or financial services back-office environment
• Familiarity with advisory billing, fee schedules, or custodian billing processes
• Experience with Orion, AdvicePay, Schwab, or similar platforms
• Strong Excel skills or experience with accounting, bookkeeping, or financial reconciliation
• Experience improving operational processes or training others

Compensation & Benefits

• $63,000 - $78,000 annually
• 100%-employer-funded Employee Stock Ownership Plan (ESOP)
• Unlimited vacation days (requires a minimum of 3 weeks of vacation per year)
• 9 paid holidays (flexible holidays)
• 401(k) with match: you contribute 6%, employer contributes 4.5%
• 12 weeks paid parental leave for the birth or adoption of a child
• Health insurance with employer contribution
• Dental, Vision, Voluntary Life and AD&D, and Accident insurance options
• Pet insurance availability
• Health Savings & Flex Spending (Health, Limited & Dependent Care) accounts available
• Employer-paid Life and AD&D insurance
• Employer-paid Long Term Disability coverage
• Up to $150/month to cover the cost of working with a financial planner, plus up to $500 toward the upfront fee
• $2000/year (prorated by start date) toward professional development
• $250/quarter for spending on yourself
• $500 donated to a non-profit organization of your choice when volunteering 40 hours within the calendar year
• Sabbatical program with a cash bonus and extra time off at 5, 10, and 15 years
• Subsidized employer-sponsored childcare through an internal child care program (subject to availability)
• Various gym discounts
• Company-owned laptop computer provided (Apple Products)

Location

• Remote and/or Bozeman, MT
• Where We Hire: applications from across the U.S. are welcome; priority is given to candidates residing in: AZ, CA, CO, FL, GA, IL, MN, MT, NC, NE, TX and NY

Employment Details

• Start date: Immediately
• Employment status: Full-time (40 hours per week with flexible schedule)
• Overtime status: Non-exempt (overtime eligible)
• Team: Revenue Operations
• Reports to: Revenue Operations Manager
• Direct reports: None
• Travel: Up to 10% travel (e.g., 2-3 weeks/year) for team retreats and other company events