Billing Specialist

Overview

This role coordinates all aspects of the monthly client billing cycle, ensuring accurate invoices are issued on time for an assigned group of attorneys. The position may be filled remotely or in one of the organization’s locations across the United States.

Responsibilities

• Support the monthly client billing process, including:
  • Review and edit monthly proformas as instructed by the Billing Attorney via Paperless Proforma.
  • Modify time and cost entries as directed.
  • Process write-offs and write-downs.
  • Complete transfers, dividing, and combining timecards.
  • Ensure rates are accurate.
  • Apply available funds to billing as instructed.
• Verify billing accuracy.
• Compile supporting backup documentation per client billing guidelines as required.
• Acquire and maintain proper approval documentation.
• Finalize and distribute invoices in accordance with firm and client guidelines.
• Research and respond to billing inquiries from attorneys and clients in a timely and professional manner.
• Submit invoices by mail, email, e-billing (via eBillingHub and other e-billing vendors as required).
• Set up matters for e-billing on vendor sites and within the firm’s billing system.
• Address and resolve billing disputes and discrepancies in a timely manner.
• Coordinate appeals for rejected invoices.

Customer Service & Collaboration

• Provide client accruals, status updates, and budgets upon request.
• Communicate with attorneys, clients, or staff to address billing questions as needed.
• Maintain confidentiality of client and firm matters.
• Answer questions regarding billing processes and procedures.
• Collaborate with other departments as needed for Accounts Receivable, client and matter setup, rate management, trust accounting, unallocated funds, and billed on account funds.

Other Duties

• Maintain addresses, invoice templates, and e-billing information in the firm’s billing system.
• Assist with customized reporting requirements for internal/external clients.
• Prioritize numerous tasks and meet designated time deadlines.
• Manage monthly reports related to billing workload.
• Perform other duties as assigned.

Requirements

• Associate’s degree or combination of education and commensurate work experience required; Bachelor’s degree preferred.
• 2+ years prior experience with legal billing and client invoicing.
• Knowledge or prior use of Elite 3E.
• Knowledge of electronic billing processes and procedures.
• Excel and Word proficiency (Microsoft Office).
• Strong organizational and time-management skills.
• Strong attention to detail and accuracy.
• Problem-solving skills and ability to manage multiple priorities.
• Excellent communication skills (written and verbal) and strong interpersonal skills.
• Flexibility to work overtime and weekends, if needed.

Preferred Qualifications

• eBillingHub experience.
• Experience with third-party e-billing vendor sites (Legal Tracker, TyMetrix 360, CounselLink, etc.).
• Knowledge of Paperless Proforma.

Compensation & Benefits

Employees receive compensation commensurate with skill and experience. The exact compensation varies based on skills, experience, location, and other factors permitted by law.

Expected compensation ranges:

• State of California: $56,000 - $114,000
• State of Colorado: $52,000 - $92,000
• State of Illinois: $51,000 - $98,000
• State of Maine: $38,000 - $88,000
• State of Massachusetts: $56,000 - $107,000
• State of Maryland: $54,000 - $82,000
• State of Minnesota: $56,000 - $93,000
• Jersey City, NJ: $61,000 - $110,000
• State of New York: $52,000 - $113,000
• State of Vermont: $55,000 - $106,000
• State of Virginia: $36,000 - $106,000
• State of Washington: $54,000 - $103,000
• Washington, D.C.: $72,000 - $106,000

Salaries listed do not include a discretionary bonus. Bonus opportunities are non-guaranteed and depend on individual and firm performance.

Full-time employees receive benefits including:

• Medical and dental coverage
• Life insurance
• Short-term and long-term disability insurance
• Pre-tax flexible spending account for certain medical and dependent care expenses
• Employee assistance program
• Paid Time Off and paid holidays
• Retirement plan participation after meeting eligibility requirements
• Additional benefits

Location

Remote or in any of the organization’s locations across the United States.

Additional Information

This description is intended to describe the general content of and requirements for the performance of the job and is not an exhaustive list of essential functions, responsibilities, or requirements. Reasonable accommodations will be provided as necessary for individuals with disabilities.

EOE/Minority/Female/Disabled/Vet. Principal Applicants Only.

Application

Please submit a cover letter and resume.