Overview
This role supports the organization’s enterprise-wide small-business credit underwriting and processing program for the expedited loan offering. The BLE Intake Processor is responsible for reviewing borrower, guarantor, collateral, and application data; completing initial loan application processing; and coordinating with BLE Reviewers throughout the intake and review process.
Responsibilities
- Accurately and efficiently intake and process loan applications submitted by loan officers in the nCino loan origination platform system.
- Onboard customer information into the organization’s core operating system in compliance with bank policy and banking regulations.
- Identify key financial data points from corporate and consumer financial statements and/or tax returns.
- Order and review both personal and business credit reports.
- Route loan applications to the BLE Centralized Review team to complete final review.
- Provide quality customer service to internal customers.
- Deliver “world class service” to internal and external customers.
- Serve as a resource and support member to loan officers using the BLE program.
- Perform all other duties as assigned.
Required Qualifications
- High School Diploma.
- Previous banking experience preferred.
Knowledge, Skills, and Abilities
- Able to work at a faster-than-average pace and multi-task.
- Strong sense of urgency, initiative, and drive to complete tasks efficiently and accurately.
- Working knowledge of personal computer, Microsoft Office, and other software used in the department.
- Ability to maintain confidentiality of customer and employee information.
- Self-starter who can work independently.
- Good knowledge of business English, spelling, and punctuation.
- Basis language skills to write and speak clearly, effectively, and appropriate to business standards.
- Ability to make sound decisions, recognize potential problems, and take corrective action.
- Well-organized with strong accuracy and attention to detail.
- Adaptability and flexibility as the bank and BLE program grow and adjust to changes in the economy and the regulatory environment.
- Cooperative and willing to assist others.
Training Requirements
- Required annual compliance training.
- New Employee Orientation.
Physical Demands
- Must be able to effectively access and interpret information on computer screens, documents, and reports.
- This position requires a large amount of time in front of a computer; work may be done sitting or standing with use of the right desk.
Work Environment
- Telecommuting roles (hybrid or 100% full-time telecommuting).
- Must have a secure home office environment free from background noise and distractions.
- Must have a reliable private internet connection not supplied via cellular data (hot spot). Cable or fiber connections are preferred.
- Requirements are subject to change as new systems and technology are delivered.
- Travel may be required to attend meetings as needed.
Compensation & Benefits
- In accordance with Colorado and Virginia law: Pay for this position is anticipated to be between $38,518.00 - $57,778.00. Actual offers will be determined based on applicant’s skills, experience, and education.
- Equal Opportunity Employer, including disabled/veterans.
Application Timeline
- The anticipated deadline for the job posting is 11-18-2026. Qualified candidates may still be considered beyond this date.