Bookkeeping Specialist - Remote US/Canada only

Overview

A hospitality accounting firm is seeking a Bookkeeping Specialist for a long-term remote position. The role requires working 32-40 hours per week (6-8 hours per day), primarily between 9:00 am and 5:00 pm Central Time. This position must be the candidate's primary employment and requires availability aligned with team operational needs, including meetings, collaborative projects, and client interactions during business hours.

Responsibilities

• Develop a sense of ownership and agency over client accounts
• Actively engage in learning, updating, and improving accounting processes
• Input data for day-to-day accounting operations
• Reconcile bank and credit card accounts
• Support accounts payable and accounts receivable functions
• Perform payroll reconciliation
• Extract point-of-sale data and manage revenue recognition
• Communicate with clients and answer accounting procedural questions
• Calculate and enter month-end accruals and adjusting entries
• Update documentation of processes and procedures, including quarterly reviews
• Maintain timely and professional communication with clients
• Perform other duties as assigned

Requirements

• High attention to detail and strong customer service skills
• Ability to manage multiple tasks effectively
• Excellent written and verbal communication skills
• Strong problem-solving skills and willingness to learn new software
• Proficient with technology, including Microsoft Office / 365
• Must have or be willing to obtain a dedicated secure internet connection
• Ability to interact professionally and empathetically with clients via video and audio tools
• Ability to work independently in a fast-paced environment
• Must reside in the United States or Canada
• Willingness to travel to semi-annual in-person team retreats (for supervisors and full-time employees); locations vary

Preferred Experience

• Double (formerly Keeper)
• QuickBooks Online
• Receipt capture software (e.g., Ramp)
• Microsoft Teams
• Microsoft Excel
• Gusto payroll software

Candidate Attributes

• Exceptional customer service skills
• Empathetic and eager to assist others
• Quiet workspace suitable for meetings and conversations
• Strong organizational and prioritization skills
• Problem-solving mindset
• Humble, motivated, and intelligent
• Bookkeeping and remote work experience preferred

Compensation & Benefits

• Starting pay of $18 per hour during a 3-month probationary period
• Eligibility for pay increase after successful 90-day review
• Position expands to 32-40 hours per week post-probation
• Holiday pay
• Profit sharing for eligible employees
• 401(k) plan
• Computer and IT services provided and managed by the employer

Location

• Remote position
• Must be located in the United States or Canada
• Work primarily during business hours (9:00 am to 5:00 pm CT)

Additional Information

Applicants are required to answer the question: "What Superpower do you bring when working on a team?" in the application to demonstrate attention to detail and ensure they have read the full job description.