Business Process Analyst

Overview

The organization is seeking a Business Process Analyst. This role involves developing the skills needed to evaluate and validate data, calculate rebates, and quantify findings. You will also build and apply interpersonal skills to maintain effective business relationships with clients. Analysts in this role support multiple accounts and processes, with responsibility for the quality and efficiency of complex tasks.

Responsibilities

• Analyze data to identify trends and understand the financial terms of contracts.
• Review and analyze contracts and related documentation; perform data quality assurance checks; and communicate effectively with customers verbally and in writing.
• Research and resolve chargeback claims, ensuring accurate and appropriate responses to disputes.
• Validate data from internal and third-party systems to ensure the appropriate course of action is pursued.
• Track work through completion, manage priorities, and meet established deadlines.
• Provide ongoing support to team members and contribute to team objectives.
• Assist with training-related projects and initiatives.

Requirements

• Bachelor’s degree in finance, business, statistics, math, or a related field, or equivalent work experience.
• 1+ years of experience applying analytical and problem-solving skills to interpret data, identify trends, and support informed decision-making.
• Strong computer skills, including Word, Excel, SQL, PowerPoint, spreadsheets, and database entry.
• Strong verbal and written communication and interpersonal skills.
• Strong analytical, organizational, and problem-solving skills.
• Productive team contributor who can complete tasks beyond general support responsibilities.
• Independently identifies, prioritizes, and resolves issues, escalating complex matters appropriately.
• Able to manage tasks and assignments independently without detailed direction.
• Complies with contract requirements, business unit rules, and applicable legal regulations.

Preferred Qualifications

Experience with any of the following is preferred but not required:

• Chargeback Adjudication
• Membership and Eligibility determinations
• Prescription Rebate Processing
• Pharmacy Benefit Management
• Managed Health Care and Medicaid Drug Rebate Program

Compensation & Benefits

• The potential base pay range for this role, when annualized, is $47,500.00 - $118,800.00.
• Actual base pay offered may vary based on job-related qualifications (knowledge, skills, education, experience), location, and/or schedule (full or part-time).
• Depending on the position, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Location

This is a remote position. To be eligible, you must reside in the same country where the job is located.