Overview
This role provides dedicated registration, family account, and finance operations support for multiple camps. It is a full-time, temporary position for six months, with potential to extend.
- Title: Camp Registration & Finance Specialist
- Department: Camps & Immersives
- Employment Type: Full Time, Temporary (Six Months, with Potential to Extend)
- Location: Remote
- Supervisor: Executive Director, Camps & Immersives
- Compensation: $35–$45 per hour
- Application timeline: Applications will be reviewed on a rolling basis with preference for early interest. Please submit resume by 9/14/26
Responsibilities
Support registration, family accounts & financial engagement
- Manage the financial components of camper registration across multiple camps, ensuring family accounts are accurate and up to date.
- Serve as a responsive resource for families regarding tuition, payments, balances, scholarships, discounts, refunds, and other account questions.
- Monitor family accounts, follow up on outstanding or unsuccessful payments, and help resolve account issues with clarity, sensitivity, and good judgment.
- Manage the camp’s financial assistance program, including applicant correspondence, documentation, data entry, processing, and approved account adjustments in accordance with established policies and approvals.
- Process refunds, discounts, payments, and account adjustments in accordance with established policies and approvals.
- Partner closely with Camp Directors and the central Finance team to support families and ensure a smooth registration and payment experience.
Manage camp financial operations
- Manage day-to-day accounts payable and vendor administration across multiple camps, including vendor documentation, invoice processing, coding, and payment follow-up.
- Maintain accurate and complete financial records and supporting documentation in CampMinder, Sage Intacct, and other systems.
- Support central Finance with monthly reconciliation processes by researching discrepancies, making approved corrections, and providing necessary documentation.
- Partner with Camp Directors, camp staff, and central Finance to resolve payment, vendor, documentation, and financial questions in a timely manner.
Coordinate across multiple camps
- Manage competing priorities, deadlines, and seasonal needs across multiple camp operations while providing consistent, responsive support.
- Build strong working relationships with Camp Directors, camp staff, and central Finance, communicating proactively to keep work moving.
- Identify recurring issues and opportunities to strengthen registration and financial processes across the camps.
Requirements
- Experience in registration, family or customer accounts, accounts payable, accounts receivable, bookkeeping, financial administration, or a related area.
- Demonstrated ability to provide responsive service while handling financial and other detail-oriented administrative work.
- Experience processing financial transactions and maintaining accurate supporting documentation.
- Strong attention to detail and demonstrated ability to maintain accurate records.
- Ability to work independently, stay organized, manage competing priorities across multiple teams, and follow through on issues through resolution.
- Clear, warm, and professional written and verbal communication skills.
- Comfort learning and working across financial systems, registration databases, contact-management tools, and spreadsheets.
- Sound judgment and ability to handle confidential financial and personal information with discretion.
Preferred Qualifications
- Experience with CampMinder, Sage Intacct, Concur, or comparable registration and financial systems.
- Experience in a camp, youth-serving organization, school, nonprofit, membership organization, or similar environment.
- Experience supporting multiple programs, locations, or operating units.
- Familiarity with general ledger coding and basic accounting principles.
Compensation & Benefits
- Hourly pay: $35–$45 per hour
Location