Overview
This role involves managing cash posting and receivables for a healthcare organization. The position is full-time, primarily remote with some on-site requirements, and operates during standard business hours.
Responsibilities
- Post all payment transactions daily, including batch preparation, scanning, and managing editor queues.
- Ensure accuracy and attention to detail in all transactions.
- Perform calculations, analyze remit codes, reconcile transfer accounts, and other related mathematical functions.
- Operate independently in a fast-paced environment.
- Complete daily lockbox balancing checklist by 2:00 p.m. (3:00 p.m. on Tuesdays).
- Post EDI, EFT, and GL transfer transactions daily.
- Retrieve paper remittances from various websites for posting.
- Conduct daily quality reviews of posting transactions to ensure correct payment application.
- Investigate unidentified payments to apply them to appropriate accounts.
- Work payment research worklists daily, prioritizing high-dollar and aged transactions, documenting follow-up actions, and escalating unresolved accounts after 30 days.
- Enter all communications regarding patient accounts into the host system.
- Work and resolve transfer worklists daily.
- Contact payors regarding provider level adjustments to obtain claim details for posting.
- Ensure imaging workflow compliance by verifying images are in the patient’s folder.
- Provide timely and accurate posting of all patient and insurance payments.
- Communicate clearly, concisely, and professionally.
- Escalate posting issues and concerns immediately.
- Deliver excellent service when interacting with payors, employers, management, and other internal parties.
- Comply with organizational policies and procedures and complete assigned tasks efficiently.
Requirements
- High school diploma or equivalent.
- Minimum of 6 months experience posting insurance payments from Explanation of Benefits (EOBs) or Remittance Advice (RA).
- Proficiency with Microsoft Office Suite (Outlook, Excel, Teams).
- Advanced computer skills including word processing, spreadsheets, and data entry.
- Strong alpha and numeric aptitude skills.
- Ability to absorb and retain detailed information.
- Experience with Epic cash posting preferred.
Physical Demands
- Sedentary work environment.
Work Location and Hours
- Remote work allowed at manager's discretion.
- Based in Texas with corporate office located at 612 E. Lamar Blvd., Arlington, TX 76011.
- Full-time, day shift hours from 8:00 a.m. to 5:00 p.m., 40 hours per week.