Clinical Payments Specialist

Overview

This full-time Clinical Payments Specialist role provides end-to-end management of global Investigator payments for assigned studies. Responsibilities include set-up, deployment, management, and close-out of the study payments solution.

Responsibilities

Responsibilities include end-to-end management of global Investigator payments for assigned studies, including:

• Collect information from all required teams/systems/tools in a timely and proactive manner
• Understand global contract terms, budgets, and payment schedules to ensure payments to investigative sites align with the Clinical Trial Agreement
• Analyze and present data in the required format to various stakeholders
• Act as a channel between sites and clinical research teams, coordinating with sites and other functional leaders
• Perform payment reconciliations at mandated intervals
• Complete analysis of budgeted versus actual spend for assigned projects and support any other reporting requirements as needed, including review and discussion with the project team
• Develop and provide budgetary forecasts for project teams for investigator payments
• Develop and distribute consolidated monthly payments reports detailing the status of paid/unpaid sites in assigned study or studies
• Participate in client and project team meetings
• Prepare for, participate in, and follow up on audits/inspections
• Participate in all required applicable trainings
• Serve as the point of contact for Investigator-related queries on assigned studies
• Identify trends in underpayment and overpayment
• Evaluate revenue cycle process trends and work toward resolution and improvement
• Collaborate with financial and clinical departments
• Research and identify payment discrepancies from various sources
• Provide high-level customer service to internal global organization stakeholders and external sites and sponsors
• Perform other duties as assigned (duties listed are representative and not necessarily all-inclusive)

Requirements

• At least 2 years’ experience with a CRO/Pharma Company in a relevant role involving qualitative data entry, data validation in Finance, Project Management, or Contracts is preferred
• Four year college curriculum or university degree OR
• Two year college curriculum and one or more years’ experience in office administration or similar position OR
• Skill sets and proven performance equivalent to the above
• Advanced-level English (written and spoken)

Other Skills and Abilities

• Excellent written and verbal communication skills
• Ability to work independently and as a team member
• Strong interpersonal skills in a fast-paced, rapidly changing environment
• Ability to exercise independent judgment, including sensitivity to decisions requiring supervisory approval
• Ability to handle multiple tasks, including rapid response in generating new documents, forms, and tools
• Strong organizational skills, including ability to develop naming conventions and filing architecture
• Advanced skills in MS Office applications including Microsoft Word, Access, Excel, PowerPoint, and Publisher
• Knowledge and understanding of ICH, GCP, and FDA or EU directive regulations (as applicable), as well as local regulatory requirements
• Excellent spoken and written English skills and fluency of the language of the country of location
• Energetic, diligent, customer-oriented

Compensation & Benefits

Not specified in the provided description.

Location

Not specified in the provided description.