Commercial Data Analyst

Overview

This role is for a Commercial Data Analyst focused on unlocking insights to drive business performance and support strategic decision-making. The analyst will analyze customer behavior, marketplace dynamics, and operational performance to optimize key business initiatives for a major customer.

Location: US Remote

Reports To: Director, Field Service - Business Systems & Reporting

Salary Range: $95,000 - $120,000

Responsibilities

• Develop, maintain, and enhance analytics frameworks to monitor customer retention, market share, revenue growth, and market expansion initiatives.
• Provide analytics and insights into customer forecasts and their impact on operational performance and business prioritization.
• Analyze quote-to-order conversion metrics.
• Deliver analytics on key operational metrics influencing customer satisfaction.
• Utilize AI tools and modern analytics workflows to improve efficiency, insight generation, and decision support in daily operations.
• Collaborate with Data Science, Infrastructure, and other Analytics teams using tools such as Tableau and Snowflake to deliver timely performance insights.
• Communicate clear, actionable insights and recommendations to stakeholders across the organization.

Expectations

• Promote a positive work environment emphasizing respect and employee engagement.
• Demonstrate professionalism, integrity, discretion, and confidentiality in handling workplace information.
• Foster clear, respectful, and proactive communication with peers, management, and external partners.
• Collaborate effectively with cross-functional and leadership teams to streamline and drive operational success.

Qualifications

• 6+ years of relevant analytical experience working with large datasets and delivering insights.
• Bachelor’s or master’s degree in Analytics or a related field preferred.
• Experience in the commercial domain preferred.
• Hands-on experience incorporating AI tools (e.g., generative AI, automation, advanced analytics workflows) into daily analytical work.
• Proven ability to influence stakeholders through data-driven insights and clear communication.
• Strong attention to detail and commitment to data accuracy.
• Strong business acumen, critical thinking, and problem-solving skills.
• Experience mentoring and developing analysts in a team environment.
• Proficiency with visualization tools such as Tableau.

Compensation & Benefits

• Competitive salary range of $95,000 to $120,000.
• Comprehensive benefits package designed to support employee well-being, growth, and long-term success.

Location

• This is a remote position based in the United States.