Contract Payments Operations Analyst – Rebates and Fees

Overview

This role involves managing the end-to-end processing of fees and rebates, supporting contract analysis, generating reports, and providing analytical support to internal and external stakeholders. The position requires close collaboration with Account Management and Contract Development & Analytics teams to ensure compliance with contractual obligations, maintain operational excellence, and support business objectives through effective communication, data accuracy, and cross-functional collaboration.

Responsibilities

• Manage the processing of rebates and fees for full-line contracts, including all products, ensuring alignment with contract timelines and guidelines.
• Oversee the annual volume of rebate and fee transactions, ensuring each transaction is accurately processed according to contractual obligations.
• Serve as a strategic resource for Account Managers by providing insights and expertise to strengthen customer relationships and proactively address potential issues.
• Collaborate cross-functionally with internal teams and external stakeholders to ensure seamless execution of contracts, maintaining high standards of service and compliance.
• Maintain clear and consistent communication with internal teams, external customers, and key stakeholders to ensure alignment on goals, expectations, and timelines.
• Address inquiries and resolve issues promptly to ensure customer satisfaction and smooth operations.
• Ensure accurate and timely processing of fee and rebate payments in compliance with contract terms and evolving systems such as RMUS and Shift.
• Conduct regular audits to maintain financial accuracy and promote transparency within Market Access and Account Management teams.

Requirements

• Bachelor’s degree in Business, Analytics, Information Systems, Finance, or a related field.
• Minimum of 3 years of experience in contractual payments or contract administration.
• Proficiency in Microsoft Excel, Access, Word, PowerPoint, and SAP.
• Strong communication, problem-solving, and organizational skills.
• Exceptional attention to detail and accuracy in financial and contractual data.

Preferred Qualifications

• Experience with MicroStrategy or other business intelligence tools.
• Familiarity with contract management systems such as RMUS or Shift.

Compensation & Benefits

• Compensation will be determined commensurate with demonstrated experience.
• Eligibility to participate in employee benefit programs.
• Comprehensive health and wellbeing benefits including high-quality healthcare, prevention and wellness programs.
• At least 14 weeks of gender-neutral parental leave.

Location

Morristown, NJ