Overview
Contract Senior Analyst role on the Pricing & Eligibility team. This position helps ensure customer pricing and membership data are accurate, compliant, and implemented on time. The role manages complex contract and pricing activity, reduces risk, and supports customer and supplier expectations.
Responsibilities
- Manage complex supplier and customer pricing and membership agreements with accuracy and accountability.
- Review wholesale, supplier, and customer agreements to identify required actions and ensure pricing and eligibility are loaded correctly.
- Analyze supplier bid awards and contract structures to determine the correct system hierarchy and customer access.
- Ensure customer pricing and membership setup aligns with contract terms, vendor requirements, and internal standards.
- Maintain an assigned portfolio of suppliers and customers; monitor updates and resolve discrepancies quickly and accurately.
- Partner across teams to support strategic, intercompany, and day-to-day pricing and membership needs.
- Review agreement language and provide subject matter expertise to support business decisions and protect organizational interests.
- Support timely implementation of new and amended agreements related to pricing and membership.
- Analyze pricing and membership data to identify trends, gaps, and issues; take action or recommend improvements.
- Investigate and resolve escalated pricing, membership, and claim issues within established timelines.
- Support reporting needs by reviewing team reports, ensuring follow-up actions are completed, and partnering with business intelligence teams to improve reporting.
- Help assign incoming work, support team workflow, and contribute to consistent execution across the team.
- Train and support new team members; share best practices and help improve team knowledge and performance.
- Identify process and system improvement opportunities and contribute to projects that strengthen efficiency, accuracy, and service.
Requirements
- 3+ years of experience in a B2B manufacturing or distribution environment.
- Experience working with contract pricing, membership eligibility, customer access, or related agreement administration.
- Experience reviewing and interpreting complex contracts, pricing terms, or business agreements.
- Experience using ERP systems such as SAP, Vistex, Oracle, or similar platforms.
- Strong analytical, problem-solving, and data entry skills.
- Intermediate Microsoft Office skills, including experience with Excel formulas.
- Strong verbal and written communication skills; ability to work effectively with different teams and stakeholders.
- Ability to manage multiple priorities, meet deadlines, and work accurately in a fast-paced environment.
Preferred Qualifications
- Associate degree or higher.
- SharePoint experience.
- Experience supporting supplier and customer pricing programs in a complex business environment.
- Experience training others, reviewing teamwork, or serving as a subject matter resource.
Compensation & Benefits
- Anticipated annual salary: $61,200 - $102,000 USD / yearly, depending on relevant factors including experience and geographic location.
- Annual bonus plan eligibility anticipated.
- Benefits include medical, vision, dental, and well-being/behavioral health programs (starting on day one), 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence.
Work-From-Home Internet Requirement
If you will be working at home occasionally or permanently, internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
Additional Information
- Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
- Reasonable accommodation: If you need a reasonable accommodation to complete the online application process, please request assistance through the designated accommodation process.
- Tobacco-free policy: The employer has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
- Criminal history: Qualified applicants with criminal histories will be considered in accordance with federal, state, and local ordinances.