Controller

Overview

This role provides leadership and coordination of all accounting operations in support of multiple business lines. You will partner with leaders across departments to support business and customer needs while maintaining strong, scalable financial systems. The ideal candidate is a hands-on accounting leader with strong technical accounting expertise, experience managing complex revenue models, and a continuous improvement mindset.

Responsibilities

• Lead all accounting functions, including General Ledger, Accounts Payable, Accounts Receivable, and Accounting Support.
• Lead, coach, and develop a high-performing accounting team, fostering accountability, continuous learning, and collaboration.
• Establish departmental and individual goals, monitor progress, and provide ongoing feedback to support achievement of business objectives and professional development.
• Ensure timely and accurate monthly and annual financial close, while improving close efficiency and reporting timelines.
• Produce GAAP-compliant financial statements and management reports, ensuring compliance with GAAP and company accounting policies.
• Maintain accounting policies and a strong internal control environment across all business units; continuously improve accounting controls and documentation.
• Analyze financial results and explain significant variances.
• Oversee supplier revenue and expense auditing procedures to ensure accurate revenue and expense streams.
• Oversee customer billing and financial components of contracts, using auditing processes to ensure accurate revenue streams.
• Ensure revenue recognition complies with applicable accounting standards and accurately reflects complex supplier agreements.
• Coordinate and support annual financial statement audits, including reviewing and maintaining audit controls and procedures related to key revenue streams, including customer transaction fees.
• Oversee compliance with sales/use tax and other regulatory filings.
• Partner cross-functionally with Human Resources, IT, Accounting/Finance, and department leaders to support payroll operations, financial systems, and enterprise-wide financial initiatives.
• Monitor cash flow and liquidity; oversee daily cash positioning/treasury management.
• Review and monitor reconciliations for controls and financial statement accuracy.
• Enhance automation within accounting processes.
• Improve close efficiency and reporting timelines.
• Optimize integrations between booking platforms, ERP, CRM, and reporting systems.
• Continuously assess and optimize the accounting team structure to meet current and future organizational needs, including succession planning for key roles and implementing development plans that promote associate engagement and career progression.
• Maintain favorable, collaborative relationships across departments to foster an environment of trust and mutual respect; drive standards and best practices.
• Accept ownership for accomplishing new and different requests, exploring opportunities to add value.
• Recommend new approaches, policies, and procedures to improve efficiency of operations and services performed.
• Perform other duties, projects, and alternate assignments as business needs require.

Requirements

• Bachelor’s degree in Accounting or Finance (strongly preferred).
• 10+ years of progressive accounting experience.
• 5+ years leading accounting teams.
• Experience in a multi-entity or multi-division organization.
• Proficient knowledge of Generally Accepted Accounting Practices (GAAP), complex accounting areas, economic principles, and auditing practices and principles.
• Project management skills and experience.
• Strong attention to setting up, monitoring, and adhering to controls and procedures.
• Proven results in automating processes, improving efficiency and accuracy.
• Strategically oriented with the ability to collaborate.
• Continuous improvement mindset.
• Ability to balance customization and standardization for scalable procedures and resource management.
• Comfort with highly complex situations.
• Ability to maintain confidentiality of sensitive information.
• Strong knowledge and demonstrated proficiency of all Microsoft Office applications, with advanced proficiency in Excel and Access.

Preferred Qualifications

• Strong fit for roles involving complex revenue models and scalable accounting processes.
• Experience improving close efficiency and reporting timelines through process automation and controls optimization.

Compensation & Benefits

• Competitive wages.
• Flexible time off (vacation, sick, personal).
• FAM Adventure Bucks to help you explore the world.
• Remote/hybrid work.
• Full benefit package including medical, dental, vision, long-term disability, company-sponsored life insurance, and short-term disability.
• Tuition reimbursement.
• 401(k) contributions.

Location

Wisconsin-based role (occasional business travel, overnight stays may be required for training events, meetings, and/or to visit organization locations).

Additional Information

• Occasional business travel, overnight stay may be required for training events, meetings, and/or to visit organization locations.
• For on-site and hybrid associates: regular attendance is necessary; extended hours may be necessary from time to time. Office environment with low to moderate noise; uses standard office equipment.
• For work-at-home associates: regular attendance is necessary; extended hours may be necessary from time to time. Uses standard office equipment.

Physical Demands

• Regularly required to stand, walk, sit, climb, reach above shoulders, and move from place to place.
• Frequently required to talk and listen and use hands to finger manipulate or handle.
• Specific vision requirements include close vision and the ability to adjust focus.
• May occasionally be required to lift up to 50 pounds.

Equal Opportunity

The employer is an Equal Opportunity and Affirmative Action employer committed to creating an inclusive environment for all associates.