Controller

Overview

This role is for a hands-on Controller responsible for owning the accounting function day to day, including the monthly close through consolidated US GAAP financials, audits, internal controls, and technical accounting. Reporting to the CFO, you will ensure the integrity of the numbers, develop the team, and continuously improve how the function operates.

The organization’s business model combines SaaS and prepaid customer wallets with a global gift marketplace, branded merchandise, and international fulfillment—creating complex accounting across revenue recognition, principal vs. agent judgments, wallet balances and breakage, physical goods, intercompany activity, FX, tax, and statutory reporting.

Responsibilities

• Own the monthly, quarterly, and year-end close and US GAAP consolidation across six entities, including intercompany, FX revaluation and translation, driving a reliable close in 10 working days or fewer.
• Own balance sheet integrity by ensuring material accounts are properly reconciled, supported, and reviewed.
• Lead technical accounting analysis across:
  • revenue recognition
  • principal versus agent judgments
  • customer wallet balances and breakage
  • landed cost
  • vendor rebates
  • recommend positions to the CFO and ensure proper implementation.
• Lead the group and UK statutory audits from planning through fieldwork and sign-off.
• Own and improve internal controls, including controls over prepaid customer wallet funds and segregation of duties.
• Manage statutory accounts and tax compliance with external advisers, including corporate tax, US sales tax, and UK and EU VAT.
• Partner with leaders and teams across the business on finance-involved projects and new initiatives, bringing accounting and commercial perspective and driving work through completion.
• Improve accounting processes, systems, and automation across NetSuite and key integrations to increase speed, accuracy, and efficiency.
• Lead, develop, and performance-manage the international accounting team, setting clear expectations and maintaining a high performance bar.

Requirements

• Strong hands-on accounting background, typically 8+ years; public accounting experience or complex, multi-entity business experience is preferred.
• Strong US GAAP knowledge, including ASC 606 and principal versus agent judgments.
• Experience owning a multi-entity, multi-currency close and consolidation, including intercompany and FX, and leading external audits.
• Strong technical and business judgment, including the ability to research accounting positions, understand broader implications, and communicate clear recommendations.
• Proven cross-functional leadership with the ability to work independently and collaboratively and drive complex work through resolution.
• Strong people leadership experience: setting clear expectations, developing high performers, addressing underperformance, and building team capability.
• Experience designing and operating internal controls in an audited environment.
• Hands-on ERP experience, ideally NetSuite, with a track record of using systems and automation to improve processes.
• Proactive and organized with strong ownership mindset in a fast-moving international business.

Preferred Qualifications

• CPA, ACA, ACCA, or equivalent.
• Experience with physical goods, marketplace, stored-value, prepaid, or payments accounting, including areas such as landed cost, vendor rebates, customer funds, gift cards, or breakage.
• Experience with UK and European entities, including statutory accounts, VAT, or other local compliance requirements.
• NetSuite experience in a high-volume environment, ideally including SuiteBilling and integration-driven transactions.

Compensation & Benefits

• Competitive salary with generous stock options
• 401(k) with employer match
• Medical, dental & vision insurance, including mental health support and fast access to care
• Flexible PTO that increases the longer you’re with us, plus extra flexibility for life’s unexpected moments
• Compensation is based on standardized salary ranges by role, level, and location, benchmarked against similar-sized companies. Final offers are determined by a combination of experience, skills, and role fit, and may vary from the listed range.
• US Salary: $170,000—$200,000 USD

Location

New York, NY, USA (or remote, US East Coast)