Data Processing Manager

Overview

This role manages the Bail Data Processing department to ensure accurate, timely transaction processing, system integrity, staff supervision, agency customer service, and operational support for upstream accounting functions.

Responsibilities

Department & Operational Management

• Establish efficiency guidelines and workflow standards for the Data Processing department.
• Supervise, train, and support Data Processing staff; respond to operational questions as they arise.
• Ensure appropriate daily staffing levels and prioritize approval of employee time-off requests.
• Serve as operational backup for all Data Processing functions to meet daily processing requirements.
• Share knowledge and provide functional oversight of Accounts Receivable and Accounts Payable procedures.
• Provide backup support for other Data Processing roles and for policy-based Accounts Payable check preparation (non-Workday).

Transaction Processing & Bail Policy Management System Oversight

• Supervise entry of Bail bank transactions into the system of record.
• Record various activities relating to Bail activity in the system of record, including:
  • Outside system payments (e.g., cashier’s checks for Loss & LAE payments)
  • Build Up Fund (BUF) activities (e.g., recoveries, releases)
  • Agent/Policy related A/P functions (non-Workday)
  • Agent override calculations & payments
  • Invoice payments from BUF
  • Research and resolution of agent inquiries

Systems & Data Integrity

• Ensure accuracy and integrity of the bail policy management database (SAGE-100), execution reports, and system postings.
• Perform system corrections when required to resolve posting or data issues.
• Coordinate with SAGE-100 programmers regarding system issues, enhancements, and requested changes.
• Test and troubleshoot SAGE-100 upgrades prior to implementation.
• Evaluate and assist in the development of alternative processing methodologies (e.g., Captira import, eBONDS, iGuarantee).

Reporting & Regulatory Support

• Prepare and distribute Data Processing metrics for monthly management meetings.
• Generate required State regulatory reports (e.g., Oklahoma Open Liability Bail Surety reports) using Crystal Reports.
• Produce ad hoc reports as needed for operational processes (e.g., cancelled agents to assist in reducing open liability reported to State authorities, and various regulatory inquiries).
• Provide bail-related information to facilitate accounting and financial reporting; serve as a liaison between bail operations and financial reporting.
• Other duties as assigned.

Requirements

• Strong understanding of bail operations and the transaction processing lifecycle.
• Working knowledge of General Ledger, Accounts Receivable, and Accounts Payable processes.
• Proficiency with SAGE-100, reporting tools (Crystal Reports, Power BI), and Microsoft Office applications.
• Ability to interpret system reports, identify discrepancies, and implement corrective actions.

Preferred Qualifications

• Demonstrated knowledge of operational processes required to manage a portfolio of bail agents.
• Experience supervising and leading a team, including training, performance support, and workflow management.
• Proven problem-solving skills with openness to process improvement and system enhancements.
• Experience working with accounting systems and operational reporting tools; Workday experience preferred.

Compensation & Benefits

• Competitive salary.
• Medical, dental, and vision insurance; life insurance.
• Short- and long-term disability.
• 401(k) with a company match of 100% of a 6% contribution.
• Employee Assistance Plan.
• Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program.

Work Authorization

Applicants must be authorized to work for any employer in the U.S. The employer is unable to sponsor or take over work authorization sponsorship now or in the future for this position.