Director, Order to Cash (Revenue Accounting)

Overview

This role involves leading the end-to-end Order-to-Cash function, including revenue operations, billing, collections, and payment settlements. The position is full-time and exempt, reporting to the SVP, Corporate Controller, and includes both strategic process ownership and hands-on operational leadership.

The scope covers revenue accounting and operations for both payments-based revenue and SaaS/subscription revenue.

Responsibilities

• Own end-to-end billing, invoicing, collections, and payment settlement across subscription and transaction-based revenue, including reconciliation of payment transactions and merchant settlements.
• Provide operational oversight of the revenue function across both SaaS/subscription revenue and payments-based revenue; partner with the Accounting Manager on ASC 606 revenue recognition.
• Build and drive a collections strategy that reduces aged receivables and improves recovery rates across customer and merchant segments.
• Select and improve billing, collections, and payment tools; build documented processes that reduce manual work and error risk.
  • Tools referenced in the role include Stripe, Workday, Salesforce, TSYS, and Zuora.
• Hire, mentor, and develop a team of managers and specialists across billing, collections, and payment operations; set KPIs and service-level goals.
• Partner cross-functionally (Sales, Customer Success, Product, Engineering, and Risk) on billing, collections, and payment-related needs; represent Order to Cash in pricing and product decisions.
• Maintain strong internal controls across billing, collections, and settlements; support audit and compliance work with the Assistant Controller.
• Champion AI adoption across the team to accelerate close and reconciliation, reduce manual work, and improve forecasting.

Requirements

• 7+ years of progressive experience leading billing, collections, payment operations, or revenue operations, ideally in fintech, payments, or SaaS.
• Experience building and leading teams, including managing other people managers.
• Demonstrated track record owning and improving end-to-end operational processes at scale, not only day-to-day execution.
• Revenue accounting exposure (ASC 606) across both SaaS/subscription revenue and payments/transaction-based revenue is strongly preferred.
• Experience with payment processing, card networks, ACH, and payment processors such as Stripe, TSYS, or Adyen.
• Comfort working with ERP, billing, and CRM systems such as Workday, Zuora, or Salesforce.
• Strong analytical skills, advanced Excel, and hands-on experience using AI tools such as Claude or ChatGPT to automate and improve workflows.
• Bachelor’s degree in Accounting, Finance, Business, or equivalent experience; CPA is a plus.

Preferred Qualifications

• ASC 606 experience spanning both SaaS/subscription revenue and payments/transaction-based revenue.
• Hands-on experience with the specific billing/collections/payment tooling referenced in the role (Stripe, Workday, Salesforce, TSYS, Zuora).
• Experience managing cross-functional billing, collections, and payment initiatives across Sales, Customer Success, Product, Engineering, and Risk.

Compensation & Benefits

• Base pay range: $170k - $210k USD annually.
• Additional compensation may include annual bonuses and equity options (equity options referenced in benefits).
• 401(k) with company match for eligible employees (and RRSP if in Canada).
• Health insurance coverage including medical, dental, and vision plans; includes a 100% company-paid HDHP plan for employees.
• Flexible Time Off, paid holidays, and a parental leave program.
• Wellness stipends, mental health support, and one-on-one nutrition coaching.
• Learning and development support, including leadership programs and professional development funds.
• Charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events.

Location

• Hybrid work is available for those who live in the Austin area.

Additional Information

• Full-time, exempt position.
• The range for candidates outside Austin may differ.